AutoZone Auto Parts

Reviews

• ES

  Erin Sirbaugh

  May 13, 2026
  5.0
  Alex and Michael were amazing at handling what should have been an easy battery test and replace but turned into an hour of trouble shooting in the rain due to my shamefully corroded terminal. Appreciate their awesome customer service and attention to detail. Will totally return!
• JA

  Jessica Ashley

  Apr 23, 2026
  1.0
  Really disappointing experience at this AutoZone. I ordered oil and a funnel online (since I lost my wallet and had to use a virtual card), but when I arrived, the funnel wasn’t actually in stock. The employee’s only solution was to refund it and suggest I buy a more expensive one—even after I explained I had no way to pay in-store. He then made a comment, “I’m seeing a trend here,” which felt unnecessary and dismissive, especially since I was already having a tough day. There were multiple employees present, but no one offered to help with something as simple as putting the oil in my car, which I explained I didn’t know how to do. Overall, the lack of empathy and basic customer service was really disappointing. I won’t be returning.
• HT

  Hemang Trivedi

  Apr 13, 2026
  1.0
  Very bad service in providing info. When called for part , they said it is not available in store and in entire company. Then I checked on line, it was available in other store. So I called again to them. They ordered and said part will Come in one day. When called next day, it did not come and told me that we will text or call you when arrives. Never heard. I called on 3 rd day and they said it did not come yet. So I talked to manager and part was sitting their store. They don't know what they are doing and looks like they don't care. Upper management give them some training.
• YS

  Yari Smith

  Apr 8, 2026
  1.0
  Didn’t say hi or anything when I walked in straight up ignored me
• EE

  ella

  Mar 27, 2026
  1.0
  i went in after making an online order, the first employee told me they were “looking for it” then waited 10 minutes without seeing him again. a man and a girl he must have been training came up, did not acknowledge me and started working on the computer about “refunding an order we dont have” while i was standing there the whole time, turns out it was my order. i could have saved standing there for so long if they had asked if i had been helped yet off the bat. went to advance autoparts after and they had what i needed and with much better service