Advance Auto Parts

Reviews

• CK

  Chris King

  Feb 28, 2026
  5.0
  Had what I need when u needed it
• CL

  Cristina Lazo

  Feb 9, 2026
  1.0
  Called up to this store to ask if they had my battery in stock and if they install them for me they said yes they have my battery in stock and yes they will install. I made my way to the store where they tried to tell me they did not have my battery when I could see it right in front of me when i pointed out my battery the employee then tells me if i go across the street to walmart i could get it for cheaper i said no i came here bc you guys will install it for me like i was told over the phone then employee tells me its too cold for them to install it for me. Talk about lazy.
• RR

  Randy

  Jun 12, 2019
  2.0
  I don't typically post negative reviews, but they really upset me today. I purchased a set of both front and rear brake pads for my wife's car in January. It took me a while to install them, and it turned out that I didn't need the rear pads. I never even opened the box. I assumed I wouldn't get a refund, but I was hoping to receive store credit because I planned to get oil and a filter while I was there. The guy at the counter said the return wouldn't be a problem even though it had been so long, but his manager had to do it. While I was waiting, I asked him if he could look up the oil filter model based on the VIN. I'm not proud of this, but I couldn't remember which motor she had. He said they couldn't look up parts by the VIN, but he could look it up with just the year/make/model, because both the 4 cylinder and v6 versions used the same filter. (This is not true at all.) When I asked why the corresponding part numbers were different for each motor, he asked the manager if they could do VIN lookup. They can. When he asked her to do the refund, she looked at the receipt, told me it had been too long, and promptly started to walk away. I tried to explain that I only wanted store credit, and she rudely said, "The computer won't let me do it" and walked away. I worked in retail when I was younger and find it hard to believe the manager couldn't override their policy for an unopened product a little over 30 days past the return window for a product they still sell. Regardless, she didn't have to be so rude about it. From now on, I will be exclusively going to the AutoZone across the street!

Frequently Asked Questions About Advance Auto Parts