Enterprise Rent-A-Car

Reviews

• DP

  DJ Prez.06

  Aug 21, 2026
  5.0
  I would like to take a moment to thank Latatayana and her team at Enterprise Rental Car for providing such an outstanding experience. They made the entire process easy and stress-free, from picking up the car to returning it. Everyone was very professional, helpful, and went above and beyond to make sure I had the right vehicle for my needs. Enterprise is truly fortunate to have Latatayana and her team representing the company. I would rate their service a 10 and beyond! I will definitely use Enterprise again in the future, and I highly recommend Latatayana and her team to my friends and family. Thank you again for making my rental experience such a positive one!
• SS

  Samir Satterfield

  Aug 13, 2026
  5.0
  The staff at this location was very accommodating and professional despite it being extremely busy… Will def visit/use this location should I need to rent a vehicle in the future…
• MR

  Mashawn Robinson

  Jul 21, 2026
  5.0
  This is always my go-to place for car rentals. The employees are amazing—they’re consistently friendly, professional, and always willing to help. Highly recommend!
• TG

  teneze garbla

  Jul 15, 2026
  5.0
  Amazing service .Had this car for 32 days and everything went well . Will rent from here again
• CW

  CC w

  Jun 23, 2026
  1.0
  I am extremely disappointed with the level of customer service I received at this Enterprise location. My experience with Assistant Manager Shaqueil Hanson was unprofessional, insensitive, and completely lacking in empathy. During a very stressful situation, my elderly relative became visibly upset and was crying due to the circumstances surrounding our rental experience. Rather than showing compassion, understanding, or attempting to de-escalate the situation, Mr. Hanson displayed rude behavior and a lack of concern for our concerns. To make matters worse, the vehicle we were provided was dirty upon pickup, and we were informed that there were no alternative vehicles available. As paying customers, we expect clean, properly maintained vehicles and respectful customer service. Unfortunately, we received neither. This entire experience was unacceptable and does not reflect the level of professionalism that customers should expect from Enterprise. I would greatly appreciate having the Branch Manager and Area Manager contact me at their earliest convenience to discuss this matter and address the concerns raised by this incident. I hope Enterprise takes this complaint seriously and works to improve both customer service standards and vehicle quality at this location.

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