AutoZone Auto Parts

Reviews

• JA

  Jason Avila

  May 7, 2026
  1.0
  I had bought the incorrect engine mount with my card last weekend. I lost my card but had paid with Apple pay. Came in and told them that I had a new card to the same account and they said it would not be an issue since I used apple pay. When we tried to do the refund, the process was not going through. The manager (an older african man) insisted I either did not pay with apple pay or was not putting in my pin correctly. After three times he just gave me the cash and said “next time I won’t be able to override the system like this. You people always put your pins incorrectly because you want cash and always try to do this so don’t expect this again” while raising his voice at me. I don’t write reviews often and i’ve been coming to this autozone for as long as i can remember. I know the customer service is bad and that’s part of the charm, but this “you people” remark as the manager was completing the transaction and I was leaving was unnecessary and felt borderline racist. Major shame given that this store is in a location central to the POC community in the area.
• HM

  Helen Hou Matheson

  Apr 18, 2026
  2.0
  It's possible that if you look young and wear a dress, the staff will doubt your knowledge about something as simple as windshield wipers and roll your eyes when you say you know what size you need. At least that is what happened to me the two times I've visited. If I ever need more technical help with my car, I'll go somewhere else.
• KL

  Katrina Louise

  Apr 16, 2026
  5.0
  My car wouldn’t start. Luckily I was just down the road from Autozone. Justin was great! He did a free battery test and realized that was the problem. Then he showed me the different battery and warranty options. Justin installed the new battery and I was up and running again in no time. Thank you!
• DM

  DAVID FLAMENCO MARTINEZ

  Jan 19, 2026
  1.0
  Solo para pagar un cuarto de aceite me esper como 45 munutos
• CC

  Courtney Crouse

  Dec 16, 2025
  1.0
  Went to store because their website said this particular store has the needed parts (wiper blades for a very common car). They said they didn’t have them and did not offer any alternatives but told me some other stores that did. After that, placed an online order for same day pickup at the store and as of 3pm the following day, have not heard that they are ready. Save your time and go somewhere else.

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