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Mr. Tire Auto Service Centers

4.4
(967 reviews)

Business Details

4952 Mercantile Road, Baltimore, MD
21236, United States
(410) 933-4960
https://locations.mrtire.com/md/nottingham/4952-mercantile-road

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Mr. Tire Auto Service Centers
4952 Mercantile Road, Baltimore, MD
21236, United States

Hours

Monday7:30 AM - 7:00 PM
Tuesday7:30 AM - 7:00 PM
Wednesday7:30 AM - 7:00 PM
Thursday7:30 AM - 7:00 PM
Friday7:30 AM - 7:00 PM
Saturday7:30 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM

Reviews

4.4
967 reviews
5 stars
786
4 stars
28
3 stars
15
2 stars
27
1 star
111
  • AG
    Alisa Greene
    Oct 6, 2026
    1.0
    Do not go here. I dropped my car off at my 7:30 appt for tires and an oil change, all day long they kept telling me they were working on it, I come to pick my car up at 5:35p as they close at 6p and my car is on the lift with only one tire on it. 6:45p rolls around, still up on the lift and only one tire on it so I tell them I want a refund and my old tires back on. They said they’ll put the tires back on but I have to go to corporate for a refund. I did not leave until 7:10 and now my car shakes violently. Also, they stole the credit card information I used when I paid for my tires over the phone. The gentleman asked for the full address (which according to the assistant manager isn’t needed) and bought Pizza Boli’s and roughly 11 Instacart transactions ranging from $34 to over a thousand dollars. I called the office and they told me to get in touch with corporate. No need, I’m filing a police report. Protect yourself and your money. Go somewhere else.
  • MJ
    Maelani J
    Oct 1, 2026
    2.0
    Do not go here for serious work. Oil changes? Fine. Need new tires? Cute. An inspection? Go for it. TLDR: The staff suggested some work that ended up being odd as hell + not right, costing me lots of $$. On the bright side, they cleaned house since then + have all new faces, so take a chance if you'd like - I have nothing negative to say about the new folks. I came for basic work like an oil change over the summer. I don't know a lot about cars, so I rely on having a trustworthy mechanic let me know when something needs to be done or becomes unsafe. I was told something was wrong with rotors on my car & offered a solution for a fix. I agreed to whatever they said would fix the issue & stomached the bill that was much higher than I initially expected because the work needed to be done right? I come back later to have a small hole in my tire patched in September. I was told I needed a new tire; usually they could patch it but because the tires wore unevenly, this one had to be replaced. I asked about them wearing unevenly, but they told me I'd need new brakes + rotors. Rotors? Like the rotors I just had fixed in the summer? Apparently, they worked on 2 of 4, replacing 1 and "resurfacing" the other. The new staff let me know that "resurfacing" usually isn't done anymore, which made this choice odd. I asked if I could just replace the 2 & they told me that they can't do that - they need to be replaced in a set of 4. All in all, that means that whoever suggested this expensive work a few months ago was: (a) wrong as hell for that, (b) any work done should've probably been done evenly on all 4, and (c) probably what made me need to replace the tire (which they would only replace in a set of 2 & I'll need 2 more before snowfall for a total of $1000). So overall, only God knows how much we paid initially for this bullshit rotor work the first time around + over $800 for mismatched tires I'll have to buy more of in a month or two, doubling this amount. Keep in mind, this is the issue was from something THEIR establishment/mechanic suggested while telling me the car would be unsafe to drive otherwise, forcing me to do it if I wanted a safe vehicle. I came in for a $60 tire patch & came out paying for something that they suggested & didn't do properly. On the positive, they did clear house apparently & have all new staff since the summer. Though this means they couldn't tell me much about the shoddy work from the summer, they might turn out to be a better crew if you want to take your chances. They seem nice; I can't say anything negative about the new faces so far.
  • KC
    Katrena Collinsworth
    Sep 28, 2026
    5.0
    I went today for tire stem troubles. My husband had spoken to them the week before and the store manager was so kind and helped us out. When I got there, she was there and made sure she did what she could to solve our car issues. When she couldn’t help us all the way, she called over another location to make sure they could (their sensors weren’t working). She went above and beyond and I am grateful. I hope they are able to get more technicians so they can help more people and so they aren’t so overworked. I definitely recommend this location!
  • AM
    A Marchewka
    Sep 22, 2026
    1.0
    This was the worst experience with a business I have EVER had. My husband has been going here for years and had no problems…so I gave it a shot. I wish I didn’t. I called the day before to make an appointment to replace a flat tire on my daughter’s Hyundai at 3:30pm. I expressed that I would drop the car off but needed to pick it up the same day. Appointment made. The next day I arrived on time at 3:30. The lobby was disturbingly messy- like a hurricane went through there. No one was at the front desk. After a couple minutes a man arrived and I told him that I had made an appointment to replace a flat tire. He seemed to be on another phone call. He grabbed a piece of paper (looked like a receipt), flipped it over and told me to write my name down and leave the key. I was shocked, but I wrote my name down. I expressed that we had the tires replaced on this exact car 3 months ago at this location and asked if he could look that up. He said he could not. What?! Despite my trepidation I left the car and told him we would come back to pick it up in 3 hours (before they close). After 6pm I still hadn’t received a call about the car or the work- so I called. He told me that the tire that went flat has a bad ‘side wall’, and that one of the other tires had a nail in it, and that the front tires were old. He said he could replace all 4 for $850. Again…What?! I told him just replace the flat tire. We will be there in 30-40 minutes to pick it up (the store closes at 7). He said okay. We came at 6:45 to pick up the car. The door was locked. A technician came out and I said we are here to pick up the Hyundai. I found out that they hadn’t even STARTED working on the car. Apparently the “manager” (the man I spoke with earlier) had left to pick up a part for another car. We ended up waiting another 50 minutes for the tire change. There is no seating inside (just stacks of tires), so we waited outside in the rain. We finally left with the finished car close to 8pm (an hour after closing) Let me add that the technician was amazing. He stayed late to get it done. Speaking with him was the only pleasant part of this experience. Needless to say I absolutely would tell anyone to AVIOD this place at all costs.
  • BB
    Benjamin
    Sep 19, 2026
    1.0
    Had a 730 appointment. Wait about 20 minutes before I left because there was no one there to open the business. Was not the only customer that was waiting for the appointment and even an employee was waiting for someone to open the building. The company called to see why I missed appointment then rescheduled and also so I could show up at any time bc they are never busy to have my service done. I showed up about 45 minutes before my appointment and waited 15-20 minutes at the counter for no one to ever help me. Appeared others were also waiting for someone to show up to counter to help them. Due to this I cancelled by later appointment and went to a different place the following day as customer service does not appear to be a priority for this location.

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