Severn Auto Body - Chinquapin

Reviews

• MJ

  Milan Junchalearn

  Jun 30, 2026
  5.0
  They made the entire process easy from start to finish. Everything was smooth, professional, and stress-free! I never had to call for updates—they kept me informed throughout the entire process, making everything easy and stress-free.
• AP

  Anne Platt

  Jun 30, 2026
  5.0
  Tiffany and the Tesla team are excellent! They are amazing and took great care of my Tesla and go above and beyond. This is the only place I will bring my Tesla for body work. Thank you Tiffany and team!
• NS

  Nik S

  Jun 29, 2026
  5.0
  My specialist Will and his team did a phenomenal job of keeping me updated and making a stressful situation alot less stressful. My car looks great and they turned it around fast without cutting corners.Side note, I have mechanic friends that work at very high end German dealerships in the area and they have interactions with all the body shops. They say that Severn auto Body never cuts corners and they never do the "band aid" or the "it's good enough nobody will ever see it" type of fix. Not all the body shops have the standards Severn Autobody has.
• TB

  traci burns

  Jun 22, 2026
  5.0
  I can't say enough how pleased I am with my experience. I had some unique problems with a car accident and they worked so hard to accommodate me and support me. The team updated me consistently, helped me understand how to communicate with the responsible person's insurance as well as my insurance.
• JS

  Joe Smaldone

  Jun 9, 2026
  5.0
  What an unbelievably wonderful experience I had at Severn Auto Body-Chinquapin in Annapolis, and especially with regional manager Todd Chilcote! Several years ago the front end of one of our cars was damaged when someone backed into us. It was repaired at a collision shop in Annapolis, but the left front fender panel was not properly secured to the body and kept coming loose. I just tapped it back into place each time, but over time it got worse so I looked into getting it repaired properly. I took it back to the body shop that did the original work, and they gave me an estimate of $300+, much more than I wanted to spend. So last week I headed to Chinquapin Round Rd. area where there are at least 3 collision shops. I stopped first at Severn Auto Body-Chinquapin. I hesitated because it’s a big facility with a huge parking area, which I assumed would entail paperwork, bureaucracy, and higher costs. But the totally unexpected happened – as I explained to the desk rep that I was looking for an inexpensive practical fix for a loose fender, regional manager Todd Chilcote overhead me, introduced himself, and offered to take a look. He then asked for the keys and said he’d be back in 10 minutes, and he was! The fender was securely fastened again, and when I asked him how much for the service, he said it’s FREE! Can you believe?! Now I’m sure that virtually all other vehicles serviced at this body shop need formal estimates and repairs are not free … but it’s nice to know that a senior manager is willing to find practical, simple solutions for their customers. Thank You Todd!

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