Valvoline Instant Oil Change

Reviews

• TT

  Tyler Torres

  2 days ago
  1.0
  1 star. I went to Valvoline expecting the “quick, convenient service with guaranteed satisfaction” they advertise, but that’s definitely not what I received. After my oil change, I found out my skid plate wasn’t even secured properly. Instead of reinstalling it with the correct bolts, they zip tied it back on. Because of that, the skid plate ended up breaking loose on the highway while I was driving. I had to pull over into the breakdown lane and remove it myself just to make it home safely. Completely unacceptable and honestly dangerous. To make it worse, they refuse to refund the oil change even after admitting what they did. I paid for professional service, not shortcuts and careless work that could’ve caused an accident. I won’t be coming back.
• B

  •Brookie•

  3 days ago
  5.0
  Service was great. Friendly staff. They let me know recommended services for my vehicle. They were very knowledgeable.
• JR

  J R

  3 days ago
  5.0
  Nice, friendly and honest mechanics! Thank you!
• AJ

  Alexis Johnson

  May 10, 2026
  2.0
  Oil change was fine. Guy asked if I wanted to add an air filter, I told him no that I didn’t have the money for it right now (I also just got it changed last oil change). He put the box away and put my old one back in the car. When we were checking out I paid and said wow that’s really high, in hindsight sight I should have asked why it was so high but I just paid. When he gave me the receipt it showed I paid for an air filter. I asked the guy for a refund since I know I said I didn’t want it. The guy said they can’t do a refund which is really frustrating because I said I didn’t want it. Then I said ok well put the new one in if I paid for it. The guy switched it out and I could hear someone that worked here saying “she said she didn’t want it what’s going on”. The guy explain it and the other worker looked pretty annoyed too.
• NH

  nageswararao kowtha HNJNFVapxQ

  May 7, 2026
  1.0
  The oil change itself was completed properly, but the overall customer experience felt uncomfortable. I asked a couple of times whether all the checks were completed correctly, mainly because I wanted to understand the service being done on my car. The response from the staff felt unnecessarily serious and unwelcoming, which made the interaction uncomfortable. As a customer, asking questions about vehicle service should feel normal and should be answered professionally and politely. I hope the team can improve the customer interaction experience in the future.

Frequently Asked Questions About Valvoline Instant Oil Change