I recently purchased a remanufactured lower unit from Doug Russell Marine and initially had an issue with the shift shaft not engaging properly. I reached out, and they took care of it immediately—no hassle, no pushback.
As soon as they received it they took care of it immediately and shipped it back. And once installed, everything worked exactly as it should.
Things can happen with any product, but what matters is how a company responds. Doug Russell Marine handled it professionally and stood behind what they sold. I wouldn’t hesitate to do business with them again.
JG
Joseph Gauthier
Apr 11, 2026
5.0
Went well. will do business with again.
CM
chris murray
Apr 10, 2026
5.0
Doug, Greg and the whole crew were great, the price they quoted me was the best around and I paid exactly what they said over the phone. Thanks again.
MM
mike mcnish
Mar 23, 2026
5.0
Very good communication. Will use again in the future.
Thank you Greg
Frequently Asked Questions About Doug Russell Marine
What products and services does Doug Russell Marine offer?
Doug Russell Marine specializes in boat trailer sales, boat sales, boat products, parts, and services.
Where is Doug Russell Marine located?
Doug Russell Marine is located at 1 SW Cutoff, Worcester, MA 01604, US.
What are the business hours for Doug Russell Marine?
Doug Russell Marine is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
What payment options are accepted at Doug Russell Marine?
Doug Russell Marine accepts American Express, Cash, Discover, MasterCard, PayPal, and Visa.
How can I contact Doug Russell Marine?
You can reach Doug Russell Marine by phone at +1 508-791-4917 or via email at info@dougrussell.com.
Does Doug Russell Marine provide any online resources or social media pages?
Yes, their website is https://www.dougrussell.com/ and they have a Facebook page at https://www.facebook.com/107389369305572.
Are there any nearby dining options close to Doug Russell Marine?
Yes, customers can enjoy dining at nearby places such as Food Works Chinese Food and Lounge, 99 Restaurants, Ninety Nine Restaurant, Parrot Pizza Worcester, Zhang's Food Works, Little Caesars Pizza, and Chuck E. Cheese.
What automotive services or businesses are located near Doug Russell Marine?
Nearby automotive-related places include Alliance Enterprises (automotive repair), J.J. Kane Auctioneers (car auction and automotive), Interauto (used car dealer), Lord Automotive, and LORD Automotive INC (automotive repair and car dealers).
Are there nearby facilities where I can handle banking or financial services when visiting Doug Russell Marine?
Yes, nearby financial services include Santander Bank US - ATM, Bitcoin ATM Teller Worcester - Coinhub, and LibertyX Bitcoin ATM for convenient banking and currency exchanges.
Does Doug Russell Marine offer delivery or in-store pickup options?
Yes, Doug Russell Marine provides both delivery and in-store pickup services.
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