This profile is uncertified and using publicly sourced data
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Business Details
About
Car Wash
Golden Nozzle Car Wash started in the 1970’s as a complement to the other motoring public businesses owned by F. L. Roberts & Company, headquartered in Springfield, MA. The name ‘Golden Nozzle’ derived from the color of the gas station pumps at F. L. Robert gas stations in Western Massachusetts. In the fall of 2016, Nouria Energy acquired F. L. Roberts & Company’s 26 convenience store and 22 Golden Nozzle Car Wash locations in Massachusetts and Connecticut. The chain has become the gold standard for car care in the region. Golden Nozzle’s successful Unlimited Wash Pass program began in 2008. Members of the monthly wash program enjoy unlimited car washes at any Golden Nozzle Car Wash location in five New England states.
Location
Hours
Monday7:00 AM - 8:00 PM
Tuesday7:00 AM - 8:00 PM
Wednesday7:00 AM - 8:00 PM
Thursday7:00 AM - 8:00 PM
Friday7:00 AM - 8:00 PM
Saturday7:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.