Safelite AutoGlass

Reviews

• NL

  Nicholas Laferriere

  6 days ago
  5.0
  From my initial call into the company to the onsite windshield replacement it was an absolute pleasure. The customer service lady that helped schedule my appointment made the process effortless and the technician who did the work was super knowledgeable and professional from the time he arrived until he left with a smile. Keep up the great work!!
• TE

  Tony Estevez

  May 13, 2026
  5.0
  Safelite is the best place to replace your cracked or chipped auto glass. The representatives are friendly, courteous and knowledgeable. My replacement also has recalibration and it was done faster than I expected. The representative gave me clear instructions on follow up care. Great service.
• AA

  Alex Ale

  May 6, 2026
  1.0
  Have a fleet of cars and always used safelite. Now I can't call because the dumb computer can't connect me to a person. This ai machine doesn't understand me and offers limited options and not what I need. When I ask to talk to a representative, this thing says that it can help me, when asked again, hangs up on me. Unfortunately I have to look for another company because this one can't accept me as a costumer.
• NA

  Nishath Aalam

  Apr 27, 2026
  5.0
  Kenneth, the Safelite technician, provided an excellent and professional service. He came directly to my workplace while my car was parked outside and handled the glass repair efficiently. What stood out most was his professionalism and patience. He respectfully came into the bank, waited in line before approaching, and collected the key in a very courteous manner. He made great use of his time and completed the work effectively without any disruption. I truly want to give him a shoutout—he’s a dedicated and hardworking professional who represents his company very well.
• MT

  Melissa Thompson

  Apr 26, 2026
  1.0
  I wish I could give this company (as a whole not just specifically this location) a negative star but it won’t let me. I had a rock damage my windshield on my brand new car. Tech came to me and made the crack worse. Okay. So I bring in my windshield to be replaced in the shop. Upon picking up my car, I heard all kinds of creaking with the windshield, I googled it and it said it could be normal. OK fine creaking stopped. About a month and a half later my windshield started leaking. So I brought it in to have it repaired (again). Upon picking up my car, my car was absolutely filthy, and I understand that the technicians job is not to clean my car, but come on. Later in the day, when it started to rain, I turned on my windshield wipers and my passenger side windshield wiper doesn’t work. Don’t even try to contact corporate or any independent office itself because you can’t get a hold of anyone. I did finally get a hold of one woman, and she couldn’t understand why I was so upset that I had to bring my car back in to be repaired from a mistake that should’ve been corrected in the first place. This company is extremely difficult to work with, contact if you have an issue, and clearly just does not care about your property. Go elsewhere if you can