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Enterprise Rent-A-Car

4.2
(704 reviews)

Business Details

874 Memorial Ave, West Springfield, MA
01089, United States
(413) 739-2344

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West Springfield, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Springfield location today.

Location

Enterprise Rent-A-Car
874 Memorial Ave, West Springfield, MA
01089, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
Sunday9:00 AM - 12:00 PM
7/4/20269:00 AM - 12:00 PM

Reviews

4.2
704 reviews
5 stars
482
4 stars
89
3 stars
28
2 stars
20
1 star
85
  • MS
    Monika Seth
    Jun 30, 2026
    2.0
    Had an appointment but they had only one car available upon arrival. It was reeking of smoke smell. I had to travel with family and the long drive was uncomfortable due to the smell. I was also given the only option to return at another site 20 miles away. I went their to return and they said it was fine to return on pick site so I drive back to pick up site (as I had left my car in their parking lot). Too much hassle without any consideration to customer inconvenience.
  • AA
    Aspect
    Jun 24, 2026
    1.0
    This enterprise needs new management because they are awful! Always over booked never can guarantee you a rental so if you reserve it online and you have a job, business, or vacation I would suggest reserving it with another enterprise location that will accommodate you. These guys are absolutely horrible!
  • RR
    Roman Roman
    Jun 24, 2026
    1.0
    Stay away from this location..!!! They will call you at a last moment and tell you they have to cancel your reservation because they dont have the car avalable.
  • DT
    Deluxe Trans
    Jun 23, 2026
    1.0
    Worst place to work with, either you satay away from this place or will get a call day before your reservation to say that they don’t have the car reserved.!!!
  • MH
    Melrose Hurley
    Jun 19, 2026
    5.0
    The customer service from everyone, especially Nick, was superb. I got a flat tire on my rental, and Enterprise allowed me to swap vehicles immediately. They even upgraded me to a practically brand-new vehicle. The entire process was quick, easy, and hassle-free. I highly recommend using this Enterprise location over the Riverdale location—the service was outstanding from start to finish.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in West Springfield, MA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

Where is Enterprise Rent-A-Car located in West Springfield?

The location is at 874 Memorial Ave, West Springfield, MA 01089, United States.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified July 05, 2026Yext Knowledge Graph
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