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Enterprise Rent-A-Car

4.1
(370 reviews)

Business Details

1053 Riverdale St, West Springfield, MA
01089, United States
(413) 785-5002

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West Springfield, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Springfield location today.

Location

Enterprise Rent-A-Car
1053 Riverdale St, West Springfield, MA
01089, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
Sunday9:00 AM - 12:00 PM
9/7/20268:00 AM - 6:00 PM

Reviews

4.1
370 reviews
5 stars
244
4 stars
39
3 stars
16
2 stars
10
1 star
61
  • NR
    Neva Rohan
    3 days ago
    5.0
    Always a pleasure both through insurance or paying out of pocket. I wouldn't go anywhere else. People are very good and location is convenient. Again I state, I wouldn't go anywhere else.
  • RM
    Ryan Murray
    Aug 16, 2026
    1.0
    Company is run terrible. You call order a car and show up and they dont have the car. Happened twice in one day. Call avis on Riverdale they are better
  • RK
    Ry Kee
    Aug 10, 2026
    5.0
    I had looked at the reviews and it had some pretty bad ones, but no worse then their surrounding competitors. Well, I have now rented 3 different occasions and my experience has been nothing but friendly, courteous, and professional personnel. They inform you, tell you options without making you feel like you have to get. Cars have always been clean, ready, and what I was looking for. So far I have had good rental service here at Riverdale.
  • LK
    lynn king
    Jul 29, 2026
    5.0
    The people were very helpful. Made it easy for me to get a car and helped me with the process while my vehicle was being fixed. Kept me updated and when I had a question were very friendly.
  • RW
    Ryan Wood
    Jul 2, 2026
    1.0
    Couldn't have had a worse experience. Booked a rental a month in advance and when we showed up, they told me they didn’t have a car for us. They told us they don’t even offer the car we booked. They never have. They continued to offer no help when finding us find a solution. The level of incompetence at this place is unbelievable. I guess it’s just up to chance whether they have the car you book online, so be careful. I wouldn’t recommend anyone ever booking here.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in West Springfield, MA?

Enterprise Rent-A-Car is located at 1053 Riverdale St, Ste B, West Springfield, MA 01089.

What types of vehicles can I rent from Enterprise Rent-A-Car in West Springfield?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at the West Springfield location.

Brand Certified Facts from Enterprise Rent-A-Car

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