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Safelite AutoGlass

3.6
(302 reviews)

Business Details

1199 Washington St, West Newton, MA
02465, United States
(888) 843-2798
https://www.safelite.com/stores/West-Newton

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the West Newton area, turn to Safelite AutoGlass . Those in central West Newton or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1199 Washington St, Safelite AutoGlass West Newton repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1199 Washington St, West Newton, MA
02465, United States

Hours

Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
Saturday8:00 AM - 5:00 PM
SundayClosed

Reviews

3.6
302 reviews
5 stars
179
4 stars
16
3 stars
5
2 stars
10
1 star
92
  • AH
    Alan Ho
    Jun 8, 2026
    5.0
    Very easy to file a claim with my insurance and connected with Safelite. Easy scheduling on internet . Quality professional work for my windshield replacement.
  • JP
    Joseph Pepper-Foley
    Jun 1, 2026
    5.0
    Everyone in the West Newton shop was helpful and professional
  • DF
    Dominique Fowler
    May 30, 2026
    1.0
    Could not be more frustrated. Dropped my car this morning for a windshield replacement. They told me it would take 3 hours. I tried to call them but no phone number and their chat service does not work. They called me 30 minutes before closing time saying they had issues and that they couldn't recalibrate my vehicle ("it never happens, we are all stunned " yes right). Had to rush in to make it before it closed and barely made it. The onsite manager was so rude at pick up, denied ever saying it would take 3 hours and was still on a one on one conversation on his earbud with his manager (who should be taking this shop into his hands based on the level of service instead of chitchatting all day). You would think the guy would have come up with a better attitude after that many screw ups. ... Now I have to wait 2 weeks for the glue to dry, get my windshield replaced again so they can calibrate my car. Dreadful.....One thing is for sure, guess where I will not go?
  • AB
    Ashley Bomba
    May 28, 2026
    2.0
    The technician did their job of replacing my cracked windshield, but a part of my car was broken during their service, and it was not communicated to me, and I had to find the broken part on my own. When I tried to resolve this with them because they broke part of the hood on my windshield, the manager, Nick, lied to us about every aspect of it, even though we had proof of the lies and then refuse to resolve the issue with us and walked away from us. And then they tried to charge my insurance for the piece that they broke and said they were going to replace and we had to get them to take that off the bill because they never replaced it. My insurance recommended I choose this company because of a partnership they have together, and I wish I had chosen my other glass company instead of them.
  • TC
    Troy Clarke
    May 9, 2026
    5.0
    Outstanding service, communication and completed ahead of schedule!!

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in West Newton provide?

Safelite AutoGlass offers windshield repair and replacement, auto glass installation and repair, chip and crack repair, power window repair, same-day service, insurance paperwork processing, and recalibration of advanced safety systems.

Where is Safelite AutoGlass located in West Newton?

Safelite AutoGlass is located at 1199 Washington St, Unit A, West Newton, MA 02465, USA.

Brand Certified Facts from Safelite AutoGlass

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Certified July 05, 2026Yext Knowledge Graph
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