Sullivan Tire & Auto Service

Reviews

• SS

  Shamistan İsrafilov

  Sep 27, 2026
  5.0
  I had an excellent experience at Sullivan Tire in Watertown. I needed four new Michelin CrossClimate 2 tires, and they were able to take care of everything the same day. At first, the total price seemed a little high, but after experiencing the level and speed of service, I can honestly say it was worth it. They installed all four tires, balanced them, performed the alignment, and had my car completely ready in only about 40–50 minutes. The service was impressively fast, organized, and professional. One thing I especially appreciated was what happened after the work was completed. They didn’t simply hand me the keys and send me on my way. They took the time to explain the results and the report in detail, including the measurements and information related to my vehicle. This gave me a much better understanding of what had been done and made me feel confident about the service I received. I’ve had very different experiences with other tire chains, where you often have to wait days or even weeks for an appointment, and sometimes appointments get rescheduled, which can be very frustrating. Sullivan Tire was completely different. They provided genuinely fast and high-quality service without a long wait. The price may not be the cheapest, but considering the speed, convenience, professionalism, quality of the work, and the detailed explanation afterward, I believe it was absolutely worth it. Highly recommend the Sullivan Tire Watertown location. Definitely a 5-star experience!
• JW

  Jason Williams

  Aug 29, 2026
  5.0
  Great experience at Sullivan Tire in Watertown! I had a slow leak in my rear driver’s side tire, and they got me in and taken care of quickly. The service was fast, friendly, hassle free, and reasonably priced. Exactly what you want when dealing with an unexpected tire issue. I’ll definitely be back!
• KR

  Katherine Ryan

  Aug 19, 2026
  5.0
  After an oil change today at another business I was told that my oil pan was rusted and needed to be looked at. They recommended Sullivan’s in Watertown. I drove up and the staff were able to take my car in right away. They answered all of my questions and made me feel at ease about my car troubles. I explained that I was in the market for a new car and they didn’t pressure me to fix anything then and there. They went out of their way to make sure my car was safe to drive. While my trip there was short they declined to take any kind of payment for what they did. I am so appreciative of their help. Thanks to Kevin!!! I’ll be back.
• OS

  Omkar Shinde

  Aug 19, 2026
  5.0
  JT (Jonathan) and Kevin were great! It can be a pain dealing with tire and car problems in general, but their service was top notch. If I ever need tire work, I’ll be coming back here.
• NT

  nickname truck

  Jul 2, 2026
  5.0
  ⭐⭐⭐⭐⭐ Great experience from start to finish! I brought my car in for new tires and was really impressed with how timely the service was — in and out with no unnecessary wait. The whole staff was friendly, professional, and made sure I understood exactly what I was getting before any work started. It’s clear this location takes pride in taking care of their customers. Big shoutout to this team for making tire shopping easy and stress-free. If you’re looking for a shop that values your time and treats you right, this is the place. Highly recommend and I’ll definitely be back for my next set of tires!

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