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Since September of 1956 Townsend Ford has prided itself on offering each and every customer the highest standards in Sales and Service satisfaction. Our philosophy for over 50 years is simple "It cost you far less to keep a customer, than it does to get them back!" That's probably why 75% of our business is repeat or referral customers. So please take a moment and browse our site or better yet stop by or contact us. We're sure you'll agree like so many before you that a "SATISFIED CUSTOMER IS A TOWNSEND FORD CUSTOMER
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.