Monro Auto Service and Tire Centers

Reviews

• CB

  Cameron Bell

  Sep 29, 2026
  1.0
  Went to get tires for my 2003 Civic and the lady started looking at a Nissan Rogues tires, then called my car a Camry and a Corolla after looking at it outside. Forgot to take off an unnecessary $90 fee, was completely unkowledgable of anything at all. Everyone here is clueless
• MA

  Mark Amadeo

  Sep 5, 2026
  1.0
  They canceled my appointment after I got there
• MT

  Maged Tobia

  Aug 28, 2026
  1.0
  Never go back to this place they did 1/2 of the job and they sent my back to east providence location to finish the rest I lost my day at work
• MD

  Malik DeAndrade

  Aug 17, 2026
  3.0
  Sometimes closed early if dead parking lot, just fyi. Here at 5:30 PM, lights are all off, nobody in building.
• JJ

  Jessica

  Jun 26, 2026
  1.0
  I would give zero stars if there was an option to. The men here this morning were so unprofessional. My appointment was at 8 AM this morning to get an oil change. I get checked in and the man at the front desk states that the mechanic will be here soon. At about 8:15 he shows up... they were both standing there talking near my car and being extremely slow. now it is 8:40 AM and my car is up in the air and both men come out. the man calls and asks if they have a filter in stock... i said wait you guys dont have a filter for my oil change.... ( now this is at 8:40 am when my appt was at 8 AM and ive been waiting 40 minutes.) they both just looked at me and didn't respond. one man left in his car to get a filter and didn't say anything to me. The mechanic was just standing there and i said is he going to get a filter for my oil change, he didnt even look at me and says "yup" i said where is he going for that and he still doesn't look at me and just says "auto zone"... i said okay thanks for the communication.. and he says "not my problem" about 10 minutes the guy comes back with the filter and then sits at the desk and gets on a personal call with a family member talking about a bakery hes trying to open... still doesnt address me or apologize about the inconvenience. the mechanic finally comes back with my keys and just puts his hand out and hands them to me and doesnt even look at me and i say thank you and he still doesnt look at me and doesnt say youre welcome. i leave and my oil light is still on because it wasnt reset... for $125, this was the worst service i have ever encountered. my family and i normally use this place for all of our car services and we are all switching to a different mechanic because the was they treated me and how unprofessional they were, was so unacceptable.