Sullivan Tire & Auto Service

Reviews

• AC

  Anthony Chermesino

  1 day ago
  1.0
  Avoid the Wareham and Plymouth locations unless you want to be scammed for unnecessary repairs.I brought my 1998 Chevy Express conversion van in for a routine alignment. My trusted independent mechanic had just completely rebuilt the front end with brand-new inner/outer tie rods and stabilizer links. Crucially, my mechanic personally freed up all the camber and caster adjustment bolts beforehand so the alignment would be seamless.Wareham pulled a lazy "tow and go" and claimed they couldn't reach the bolts. Corporate stepped in and sent me to Plymouth, claiming they had the proper tools.Plymouth called me with a fabricated story. First, they claimed the adjustment bolts were frozen. When my mechanic called them out on that lie, they immediately shifted their story and claimed they could turn the bolts, but the upper control arm was "seized to the frame," refused to adjust, and would need to be cut off. They immediately tried to hit me up for a $1,200 quote for new upper control arms.Here is where they caught themselves in a massive lie: the control arms on this van are relatively new insurance replacements, and when they handed me the final alignment printout, the camber and caster numbers were completely different from when I drove in.Basic physics and suspension geometry dictate that if the alignment numbers changed, the control arm physically moved. They forced the adjustments even further into the red, threw my perfect toe spec completely out of alignment, and then tried to scare me into a massive, unnecessary $1,200 repair.I refused to pay a single dime, walked out with my van, and took my business to an honest independent shop. They rely on cookie-cutter corporate sales scripts to exploit people they assume don't know any better. If you go here, check your printouts carefully—their own data exposes their dishonesty.
• FW

  Frank Wheelwright

  May 21, 2026
  5.0
  Scott and the team are truly customer focussed and went above and beyond the call of duty to finish my repair one day early... I highly recommend this store for tires and car service...
• KK

  Kevin Kennedy

  May 14, 2026
  5.0
  Scott and Joe are friendly, honest, straightforward. They explain in detail what is needed vs optional and I always trust their judgment.
• AH

  Adam Holmes

  Apr 9, 2026
  5.0
  When do you puncture a tire? When you're on a tight schedule and rely on your automobile to meet work deadlines. This was my situation today and Scott at Sullivan Tire in Plymouth came through in a time sensitive situation. I pulled in when they opened. Scott quickly diagnosed the problem and offered a solution that allowed me to meet my work deadlines without any delays. I couldn't be more appreciative of Scott and the team at Sullivan Tire in Plymouth.
• DA

  Dan Ayers

  Mar 14, 2026
  1.0
  They fail to mention the massive backlog of vehicles they have so when you book your appointment don’t expect them to work on it right away. Simple brake job took them over two days to do and they had my car for three days. Rude people. Everytime I go there there is some sort of issue. Go to a different location

Frequently Asked Questions About Sullivan Tire & Auto Service