Enterprise Rent-A-Car

Reviews

• JB

  Jay Brumberg

  Aug 21, 2026
  5.0
  I will chose Northampton Enterprise again for the following reasons: Ease of navigating the Enterprise® website. Ease of making a reservation. The service representative was friendly, engaging, offered the available cars and various service options with a clear understanding of my vehicle and scheduling needs which made extending the rental a seamless process. The provided courtesy shuttle service was an additional bonus. What I thought would be an unpleasant ordeal was actually just the opposite.
• HW

  Heron Wakerobin

  Aug 19, 2026
  1.0
  So I arrived today to rent a car, a necessity for my work week, and they simply said "sorry yeah we have your reservation but there's no cars on the lot. Sorry." And I literally just had to walk away. That's it. Less than a minute in the lobby. Flat on my ass because it was 5:30 pm and no other rental places were open. He said "we tried to reach out" and I had no missed calls and the latest email id received from them was confirming my reservation. An unreal lack of regard. Really crazy actually. Felt insane walking out of there. Didn't realize I could be simply turned away even with a reservation and a credit card in hand.
• GB

  gloria barragan

  Aug 11, 2026
  2.0
  They refused to pick me up as promised, so not good!
• LL

  Lono

  Jul 29, 2026
  4.0
  easy in and out. good service.
• EE

  EWilliam

  Jul 13, 2026
  1.0
  Had to miss an appointment for my mother who has cancer at Dana Farber because Enterprise had no cars available even after I made a reservation. There are 4 or 5 other locations nearby and I an sure no attempt was made to help fix the issue.

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