First Hyundai

Reviews

• BV

  Bill Vandeventer

  May 7, 2026
  1.0
  Drop my car off for the day to have the heater air conditioner checked. Call them in the afternoon to check on the status and found that a part needed to be ordered. They said the part would be in one that a couple of days and that they would call me when it arrives. I picked the vehicle up and returned home. One week passed and I had not received a call, so I called to check on the status. I first got the parts department and they didn’t show anything on order. So I called again to the service department. They put me on hold for five minutes to check on the status, only to come back and tell me that the part was not in yet. At that point, I said “the part is not in because no one ever ordered the part, correct?” At least at that point, the service agent service was honest and said yes. In addition, my palisade is three months over the warranty date, but 8000 miles shy. They refused to honor the warranty for a broken blower motor, which will cost me approximately $9000. I have a claim in with corporate to address, but I’ve heard nothing.
• GD

  Gail Davis

  Apr 28, 2026
  5.0
  This is the 4th vehicle we have bought at First Hyundai. We have always been treated well by all staff members. Josh and Rob worked hard to help us stay within my stated budget, and I was able to get all of the vehicle features that were important to me plus some that were a pleasant surprise! We were given a very fair amount for our trade-in, and we're encouraged to test drive several models - Palisade, and 2 style of Santa Fe SUVs, before choosing a gorgeous dark green Santa Fe!! We were not pressured in any way at any time. When you're in the market to purchase or lease a vehicle, give them a call, or stop in. They are located in North Attleboro, MA, minutes from the Rhode Island border. Gail & Bill Davis
• JS

  Jacqueline Sylvia

  Apr 24, 2026
  1.0
  The factory warranty was one of the biggest reasons I decided to get my Hyundai. I had an obvious factory defect on my console where the plastic was spidering. Before I even went to the dealer, I did some research and learned that this was a known reported issue. First Hyundai refused to do anything about it. They claimed it was damage, and a projectile flew through my car and damaged it. First of all, that never ever happened. Plus, for that to happen, the projectile would have had to fly through my shoulder, then through the steering wheel for it to hit the spot. I am also a mature woman, with no children and don't even allow family dogs in the car. They sent a claim to Hyundai, who told me that since the vehicle was still under warranty, it was not necessary for the dealer to open a claim and it should be fixed. I spoke to the service manager and told him what Hyundai said, and he still would not help. I called Hyundai again, and they said to bring it to another dealer. Guess what! That other dealer took a look and said it was CLEARLY a stress fracture. They took care of the issue with no questions asked (or false accusations made). First Hyundai lost my business and would get ZERO stars if I could. They don't care for their customers. I gave that other dealer rave reviews, as they were far superior in every way!
• AA

  Anne Adams

  Apr 24, 2026
  5.0
  Great experience here leasing a Hyundai. Our salesman Edy was very knowledgeable and friendly. No pressure to either buy or lease. The finance person was also great, and explained things very thoroughly and answered all our questions. Very happy at First Hyundai.
• ML

  Miele Labs

  Apr 19, 2026
  5.0
  I purchased a 2022 Hyundai Tuscon yesterday (4/18) here & I am extremely Blessed. I’ve already taken my family for rides to check it out & they are highly impressed and we all love the color of the blue. I was able to meet / work with salesperson Josh B and he is Amazing!!! Josh B (& Manager Rob) are so genuine and easy to talk to which made it easier for me. I have a lot of anxiety when it comes to things like this & they made it easier to understand numbers and really process everything in my head. Extremely patient & not pushy at all. I’m so happy to have met them. I’m excited to drive it more and get to know the ins and outs of it. Cannot wait until the weather is better so I can open the roof!! I honestly believe I was in the right place at the right time. I started my car shopping journey there and finished there. That’s how I know I made the right choice. Thank you again so much. You are greatly Appreciated and Definitely enjoyed (& recommend) working with you!