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Empire Ford of New Bedford

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About

Ford DealerAuto Repair ShopCar DealerTruck DealerUsed Car Dealer
Empire Ford of New Bedford, located in New Bedford, MA provides sales, service and parts to the surrounding area and beyond. We specialize in pre-owned vehicle sales but provide Ford-authorized service and Ford genuine parts. Our factory-trained Ford service technicians provide a range of service from routine maintenance to complete engine overhauls. We also offer FREE Automotive MOBILE SERVICE as well as FREE PICK UP & DELIVERY to make it easier for you to service your vehicle or your fleet. Experience our dedication to exceptional customer service and let us take care of your vehicle needs.

Location

Empire Ford of New Bedford
395 Mt Pleasant St, New Bedford, MA
02746, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.