Enterprise Rent-A-Car

Reviews

• PO

  Patrick Okeefe

  6 days ago
  1.0
  reserved car, called ahead to make sure they had the car available, got there, no car.
• RR

  Russell Rivin

  Sep 24, 2026
  5.0
  Easy and convienent, good price, SUV was in great condition.
• AS

  Adam Stone

  Sep 8, 2026
  1.0
  Horrible experience. Picked up a vehicle Wednesday afternoon and found out that night that the registration had already expired. Had to wait until they opened at 8am the following day to try and exchange the vehicle. The guy that helped me was friendly and did the best he could. The woman that was there was absolutely rude and disrespectful. I ended up being over 2.5 hours late for where I needed to be because of this. Been trying to get ahold of the branch manager since Thursday with no luck. Was told that she would reach out to me first thing Tuesday morning. She never called. I have been on hold for almost an hour at the branch trying to get through to someone. They answer and immediately put me on hold and never answer. Horrible experience and would not recommend this branch to anyone.
• DP

  Dr. Nasrine Shah Abushakra, Ph.D.

  Aug 3, 2026
  5.0
  We have been with Enterprise for decades and never ever had any issues. However, when we did have a problem it snowballed, we rented in one city and were returning to another (Needham). The branch manager McKenzie went beyond her call to duty, she ensured I was safe, please, and extremely professional.
• SC

  Sydney Coullet

  Jul 31, 2026
  1.0
  After my daughter was in a car accident, we decided do rent a car until the damages were repaired. We asked for a compact car and when we showed up to pick it up they gave us a minivan (and needed my daughter there with her license which is understandable). The second time I went back with my daughter AND her license but they said they needed to hear from the insurance company themselves that the car was covered which they had not told us before. The lady was extremely rude saying it was out own fault. At that time the insurance was closed and we couldn’t get anyone on the line. We have been here 3 times in 2 weeks and still unable to get the car. Additionally, their hours on the door say they close at 6 and when I showed up at 5 they said they were closed. I think by the time we are able to get anything, our car will already be repaired considering how long it’s taking them. Do not come here if you are looking for reliability. Truly a horrible way to take care of clients and run a business (as business owners ourselves).