Certified by Sullivan Tire & Auto Service • Aug 16, 2026
Tire Shop
Sullivan Tire & Auto Service is a 100% employee-owned tire shop and full-service auto repair center serving New England since 1955, with locations in Massachusetts, New Hampshire, Rhode Island, Connecticut, and Maine. Our companywide team includes ASE-certified technicians specializing in tire installation and repair, oil changes, brake repair, alignments, batteries, engine diagnostics, A/C service, and factory-scheduled maintenance for most makes and models. We sell new tires from most major brands including Bridgestone, Continental, Goodyear, Michelin, Yokohama and more with easy online appointments, financing, and nationwide warranty coverage on qualifying services. We’re Always Here To Get You There®.
Details
Requires appointmentNot available
Curbside pickupAvailable
[Free/Paid] wi-fiAvailable
RestroomAvailable
Location
Certified by Sullivan Tire & Auto Service • Aug 16, 2026
Certified by Sullivan Tire & Auto Service • Aug 16, 2026
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday7:30 AM - 5:00 PM
SundayClosed
11/26/20267:30 AM - 6:00 PM
Reviews
4.2
129 reviews
5 stars
96
4 stars
8
3 stars
2
2 stars
5
1 star
18
MF
Martin G Rosa Florentino
Aug 3, 2026
1.0
This is the worst place to get tires replaced. I bought four Continental tires and left my vehicle there; they told me it would take three hours and that I couldn't wait on-site. I had to pay for an Uber home, and then, just half an hour later, they called to say the job was done—so I had to pay for another Uber to go back. When I picked up the car, I noticed they hadn't balanced the tires. I tried to make another appointment to have them check the noise and vibration, but they claimed they had no openings. I spoke to corporate customer service, and they managed to get me an appointment, but when I arrived, the manager treated me terribly; he yelled at me about being understaffed and was extremely rude just because I had come back to have the tires checked. He told me I couldn't wait there, so I had to pay for an Uber home again. Twenty minutes later, he called me to pick up the car, but when I returned, I noticed they hadn't even touched it—it was in the exact same spot where I’d left it. Later, I contacted someone at Sullivan who apologized and arranged an appointment in Woburn, but I didn't go; I just gave up and then, when I went to another place, they discovered that a tire had been left loose. This place isn't worth it—terrible customer service. I’m not saying Sullivan i general is a bad place because I’ve heard great things about the Sullivan in Woburn but the Sullivan in Melrose shouldn’t be operating.
AR
Ariana Rae
Jul 23, 2026
5.0
Everyone was great from Susie who took my call and got me scheduled to Alexander and the staff at the Melrose location, who all ensured I had fast and efficient service at a great value for an emergency tire repair. Thanks to all!
NS
Noreen Seeders
Jul 15, 2026
5.0
Best service in town!
PC
Peyton C.
Jun 25, 2026
5.0
Got a vehicle serviced here, Alex, Ty, and the crew provided such a professional and kind service that I wanted to take the time to leave a review. 👍
JG
Jon Gash
Jun 12, 2026
5.0
They repaired my tire for free and swapped my spare out
Great team!
Frequently Asked Questions About Sullivan Tire & Auto Service
What are the business hours of Sullivan Tire & Auto Service?
Sullivan Tire & Auto Service is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 7:30 AM to 5:00 PM, and closed on Sundays. They have special hours on December 31, opening from 7:30 AM to 5:00 PM.
Where is Sullivan Tire & Auto Service located?
The business is located at 365 Main Street, Melrose, MA 02176, USA.
Does Sullivan Tire & Auto Service require appointments for services?
No, Sullivan Tire & Auto Service does not require appointments for their services, though they do offer online appointment booking.
What types of services does Sullivan Tire & Auto Service offer?
They offer tire sales and service, auto repair, oil changes, and wheel alignment services.
Can I shop in-store or get curbside pickup at Sullivan Tire & Auto Service?
Yes, the business offers in-store shopping, curbside pickup, and in-store pickup options.
Does Sullivan Tire & Auto Service have amenities like restrooms or Wi-Fi for customers?
Yes, they have restrooms and provide free Wi-Fi for customers.
What nearby places can I visit after getting my tires serviced at Sullivan Tire & Auto Service?
Nearby places include My Diner for food and coffee, Dunkin' for coffee and donuts, and Hannah’s Brewing Co. if you'd like to enjoy a brewery experience.
Are there any convenient gas stations near Sullivan Tire & Auto Service?
Yes, Exxon & Mobil Stations, Mobil, and Circle K convenience stores and gas stations are nearby, convenient if you need fuel or snacks after your service.
Where can customers find shoe stores near Sullivan Tire & Auto Service?
Nearby shoe stores include Saucony and Marathon Sports, great options if you want to shop for footwear or sportswear after your visit.
Is there any place nearby for pet grooming and pet supplies?
Yes, Waggery on Main is located nearby and offers pet grooming and pet store services.
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