DH
Dennis Hernandez
2 days ago
Soon as I walked in I was greeted by Kelly Honda’s very own Ceaser who instantly made a good impression and shook my hand with a big smile indicating he’d be taking good care of me; from the tests drives to the approval process everything was smooth and seamless. I left there with a satisfied experience and an amazing vehicle.
Thank you Ceaser and thank you Kelly Honda team in Lynn for making this experience a short and sweet one .
KV
Kristin Vedeikis
5 days ago
When my 1st 26 Prologue was totaled after an accident, the original dealership wouldn't call me back. I searched online to find another Prologue myself as a replacement.
Kelly Honda answered. Nadia sent me all the info and application right away. I came to the dealership later that same day and met with Luis in sales and Jose in Financing. Not only was I able to get a new lease, they gave me a better deal then I had on my 1st Prologue. I was so happy, I ended up leaving with 2 new leased Prologues!!
There are 4 other Honda dealers in a 10 mile radius much closer to me, but I will be giving my business to Kelly Honda 11.5 miles away in Lynn going forward. Amazing staff and excellent service!
AR
Antonia Ramos
Sep 27, 2026
I went in to Kelly Honda yesterday looking for a car for my daughter not having high hopes after striking out on car after car. Juan assisted me with my search and after test-driving 2 cars we found exactly what we had been looking for. The service was wonderful. The car was certified used and competitively priced. Over in the finance dept., Ryn worked quickly to get me approved at a great rate and kept me right in the ballpark of my desired payment. They checked all the boxes. I am so grateful to the staff at Kelly Honda for making my car-buying experience so pleasant. I would recommend my friends and family here without thinking twice.
I had a very disappointing experience with Kelly Honda when I leased my 2024 Honda Accord there in 2023. Looking back, I felt like I was taken advantage of during the process. There was very little transparency around the numbers, and I ended up feeling like I paid far too much for a vehicle that was not worth what I was paying.
And when I called after the fact to get some clarification and hopefully resolution, they just said it was my own fault, that I signed the deal and not theirs responsibility.
The experience left such a bad impression that when it came time to move on from the lease, I did not even want to return to the dealership. I ultimately chose to take my business elsewhere.
After recently working with another dealership and seeing how transparent, low-pressure, and straightforward the process could be, the difference was very noticeable. Based on my experience, I would not choose to lease or purchase another vehicle from Kelly Honda and I make sure I tell everyone I know about my bad experience and do not recommend them.
had a very disappointing experience at Kelly Honda in Lynn. I purchased a tire and paid approximately $280 for the replacement. Shortly afterward, the tire-pressure warning light came on again.
I returned to the dealership, and they told me they would fix the issue. However, they did not actually resolve the problem; they only turned off the warning light, and I was charged $50. The same issue continued.
When I contacted them again, they told me to make an appointment and bring the vehicle back. During my visit, they said that although they had sold me the tire, I could still experience the same problem. They offered to replace it with the same aftermarket tire, but they wanted to charge me $380 for one tire.
I am very disappointed with the service and the way this issue was handled. I expected the dealership to properly diagnose and fix the problem instead of simply turning off the warning light and charging me an additional fee. I recommend that customers carefully review the warranty and tire policies before purchasing.