BMW DealerCar DealerCar Leasing ServiceElectric Vehicle Charging StationUsed Car Dealer
BMW of Lenox is the Berkshires’ destination for new and pre-owned BMW vehicles, offering a luxury shopping experience with family-owned hospitality. Our showroom features the latest BMW sedans, SUVs, and performance models, along with a curated selection of certified pre-owned options. Our team provides transparent pricing, personalized guidance, and support throughout the buying or leasing process. We also provide BMW-certified service, factory-recommended maintenance, diagnostics, tires, brakes, and genuine BMW parts and accessories. Schedule service online, explore inventory, or value your trade through our enhanced Lenox, MA dealership.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.