AutoZone Auto Parts

Reviews

• KM

  Karen Martin

  5 days ago
  5.0
  Check Engine light came on so I came here to see what code comes up. Employee was very knowledgeable, helpful & polite. Offered me great advice. Will definitely return when needed & keep this branch at the top of my list. Great service. Friendly to customers. People here know their business & how to help you.
• LL

  Larry LeMeire

  Oct 6, 2026
  5.0
  Consistently helpful by being fully engaged in public service.
• YG

  Yuri Garcia

  Sep 15, 2026
  1.0
  I saw a black worker make fun of and racially harassed someone because they didn’t speak English and was very disrespectful and horrible attitude, funny how people like This get hired and provide bad customer service. Funny because he also had an accent himself. Hope this get resolved!
• LL

  Leah

  Aug 18, 2026
  5.0
  I came to AutoZone to get a new windshield wiper for my car, and the attendant was very kind and helpful. Her name is Kenzie, and although she was just training, she was very patient, understanding, and already seemed to have the hang of it, and she guided me to the exact wiper I needed.
• JB

  Jeanna Buccini

  Aug 11, 2026
  5.0
  I wish I could give this AutoZone a million out of 10 stars for customer service! Before coming here, I had called practically every tire, bike, and repair shop I could think of in New Bedford and Fairhaven trying to find someone who could help me with my son Landon’s scooter tire, and I had absolutely no luck. I finally brought the scooter into AutoZone in Fairhaven on the off chance that someone there might be able to help or at least point me in the right direction. Instead, Paul and Dalwin went completely above and beyond. They didn’t just offer advice or send me somewhere else. They took the time to actually help me solve the problem from start to finish — removing the old tire, putting the new one on, filling the tires with air, and making sure everything was exactly as it should be before I left. What impressed me most was the genuine kindness behind it. There was no sales pitch, no agenda, and no sense that I was inconveniencing them. They simply saw someone who needed help and chose to help. That kind of customer service is incredibly rare, and after having no luck anywhere else, I was honestly blown away. Paul and Dalwin were patient, kind, knowledgeable, and could not have been nicer. AutoZone is incredibly lucky to have two employees like them representing their store. This is what truly exceptional customer service looks like, and because of this experience, the Fairhaven AutoZone will absolutely be the first place I go from now on. Paul and Dalwin — a million out of 10. Thank you both so much!

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