LAZ Parking - Longwood Towers

Reviews

• CB

  Cailey Boumil

  3 days ago
  1.0
  DO NOT PARK HERE! If I could give 0 stars, I would. I never leave reviews, but this was such an awful experience, I feel like I have to warn people. We rented a spot on SpotHero (that part went smoothly), but when we arrived there were no attendants. There was a sign with a buzzer that said buzz for service. We buzzed, waited, and no one came. After a few minutes, my sister got out of the car and buzzed a second time. At that point, one man came out of the office, but before he could take our keys, another man came charging around the corner screaming at us and waving his hands like a mad man, demanding to know why we would ever buzz the buzzer twice. We tried to calmly tell him that we didn't know what to do because there were no attendants, but he was shouting and arguing with us. He wouldn't listen to what we had to say. He tried to blame us, saying that we should have checked in the office for attendants when no one responded to the first buzz. That's obviously not our job. We followed the directions on the sign, which said to buzz for service, not buzz for service then when no one responds go walking over to the office and see if anyone is available. He kept screaming at us and did not stop until my mother got out of the back seat and took him aside to talk to him. At that point, he calmed down. Perhaps he thought he could get away with treating us like that because we're younger (in our late 20s) and once he saw an older woman, he realized he couldn't behave that way. Regardless, it was completely unprofessional and honestly quite scary. I'm not sure what would've happened if my mom hadn't been there. This man was completely unwilling to act reasonably until he saw her. Please keep yourself safe and do not park here.
• KC

  Karla Cruz

  Dec 30, 2024
  5.0
  I left my car at this garage for the first time, I don’t live near Brookline so I’m not familiar with the neighborhood. I had to valet my car, the ladies who helped me with the process were very friendly and after coming back for my car after 7 hours was very easy. The guys who I called to get my car back were very friendly as well, I highly recommend this place, affordable as well since I didn’t want to get a ticket by parking on the street and the city limit is 2 hours.
• JK

  Jim Kennedy

  Sep 21, 2022
  5.0
  I respect that this apartment complex is all about the neighborhood and bringing people together with trust. I visited here because they rent out parking spaces for redsox game fans. It is very convenient being across the street from the green line. The valet workers here are well trained and polite and worth coming back everytime.
• CO

  Chris Oconnor

  May 15, 2018
  5.0
  Beautiful place nice staff ,mark ryan was very nice