Monro Auto Service and Tire Centers

Reviews

• SC

  Sarah Carpenter

  Aug 25, 2026
  5.0
  My daughter brought her 2016 Renegade to get new brakes. When the technician tried to remove her tires they were unable to because a previous auto place had stripped the wheel lock key. Aidan and Chad worked with me for 2 days to find a solution to removing her tires. Unfortunately her car was unsafe to drive until the brakes were replaced. They went above and beyond for us and were able to eventually remove the tires and replace the brakes.
• KM

  Kylee and Dez McLaughlin

  Aug 13, 2026
  1.0
  Awful experience — damaged my rims and refused to make it right I brought my vehicle here for a tire change and left with significant scratches/damage to both of my rims. This was not damage that was there when I brought the vehicle in. I contacted them immediately to address the issue. They sent an adjuster out to inspect the damage, and I was given a quote for the repairs. Afterward, they tried to backtrack and claim that the adjuster had never actually provided me with that amount, despite that being the information I was given. In the end, they only sent me $260, which I know will not come close to covering the actual cost of repairing the damage they caused. What is most disappointing is not just the damage, but how the situation was handled afterward. If you damage someone’s vehicle while providing a service, you should take responsibility and make it right — not try to minimize the cost and leave the customer to pay the difference. I would strongly recommend taking pictures of your rims before and after any service here and carefully inspecting your vehicle before leaving. I personally will not be returning.
• JL

  Jose Lima

  Jul 14, 2026
  5.0
  Great customer service and friendly
• YT

  yennhi tran

  Jul 1, 2026
  5.0
  I had a tire suddenly pop out of nowhere, and they got me back on the road quickly. The staff was professional and friendly throughout the entire process. They explained everything clearly, replaced my tire efficiently, and made a really stressful situation so much easier. The pricing was fair, and I really appreciated how kind and helpful everyone was. I highly recommend this shop if you’re looking for fast, reliable service. Thank you again for taking such great care of me!
• KB

  Kristy Bento

  Jun 26, 2026
  5.0
  NEW MANAGEMENT! You know how it feels when people say their friend is a mechanic? I feel that way about this location and all their employees. I have finally found a place that’s professional incredibly capable and feels like my friend that’s a mechanic. The new manager is amazing and was able to take a look at my car same day I called to tell me what’s wrong. I never once felt taken advantage of or unsure. Everyone there is so kind and helpful and the communication is top tier! I dropped off my car at 9am and it was completed by 11:07am! And they do everything and they do it well, my car feels brand new! 1000% recommend, don’t even look at reviews prior to 6/20/26. Come in and see for yourself this is a gem of a find and I’m so grateful to finally say, I have a mechanic. And the pricing is incredibly fair! Have you ever felt like you wanted to tip your mechanic? I did! Thank you all at Monro, I’ll be telling everyone to get their cars fixed with you.

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