Acura of Boston

Reviews

• DA

  Daniel A.

  1 day ago
  5.0
  Miguel Chacon helped me pick out the best Blue MDX on the lot! And went above and beyond with amazing communication
• LB

  Laquisa Burke

  Sep 24, 2026
  5.0
  Words cant express how much I love the Acura dealer in Boston. I tried to go outside the city for assistance and ended up in a big argument and no repair but Boston location always works hard for me. All the agents are super nice and they do what they can to get you a good price and all the parts you need. I was so blessed that my car was covered under warranty and I also was given a loaner. I was super excited as I have never gotten a loaner before so it was a blessing. I pick my car up tomorrow and I am excited about it. This is the best location to go to. South shore location gave issues on the warranty to the point where warranty didn't want to take car of my repair (I guess i didnt have the skin to win) and in Dedham they lost my car then treated me like I was an idiot and didnt drop it off there. It was crazy. Anyways. if you want the best location go to Acura Boston soliders field rd. Professional and works hard for the money....LOL
• NB

  Niki B.A

  Aug 27, 2026
  5.0
  Exceptional service from start to finish! I had a marvelous experience buying my new car here, all thanks Christian. From the moment I walked in, i was met with someone who actually listened to what I needed, answered every question honestly, and made the whole process smooth and transparent. I was already drained since this was the third dealership I visited. The first one, Honda in Reading was a total nightmare !! So i appreciate that there wasn't pressure and no typical dealership games. Christian needs praise for his patience! When I returned because I was indecisive of which exterior color to choose for my Acura MDX, he took his time, walked around the lot *Again* explaining trim& package difference with the chang. Overall he and was patient until I made a definitive decision. In the end he did everything for me, he made sure everything was all set, Linked up, signed in my gas tank was filled. I truly wish I came here first, but as they say.. Third times the charm!! If you are looking for a straightforward, polite, and professional car-buying experience, go see Christian!!
• HY

  Henry Yav

  Aug 16, 2026
  1.0
  I purchased this vehicle as a Certified Pre-Owned (CPO) vehicle with the expectation that it would meet the higher standards associated with Acura’s CPO program. Unfortunately, my experience during the approximately 30 days and 1,150 miles that I have owned the vehicle has not met those expectations. Since taking delivery, I have identified several issues that have required attention. Some of these items have already required repair or replacement by my local Acura dealership, despite the vehicle having been represented as meeting the requirements of the CPO 182-point inspection. The driver-side puddle light has already required replacement. The center armrest latch does not properly lock in place and will require replacement. The rear tailgate glass has a deep scratch that is significant enough to catch a fingernail. The rear wiper blade insert is worn and flattened, despite the wiper being marked as meeting the inspection standard. At the time of purchase, the rear bumper had visible damage and areas where paint had been lost. I was advised that this would be addressed with touch-up paint. The repair that was performed was not of an acceptable quality. The touch-up paint was visibly raised and uneven, with noticeable blobs of paint remaining on the bumper. I subsequently had the touch-up paint professionally removed, the area corrected, and the vehicle detailed elsewhere at my own expense. I also expressed concerns regarding rock chips after the vehicle had to be driven back and forth between the dealership and the DMV as a result of an unsuccessful registration process. I was provided with two touch-up paint sticks as a courtesy. When I later brought the vehicle in for detailing and correction of the paint work, I discovered that one of the touch-up paint sticks had already been heavily used and contained very little paint remaining. The swab intended for the clear coat was also broken. The second touch-up paint stick contained substantially more paint, but it was the incorrect paint code. The vehicle is white, while the paint stick provided was for a silver vehicle. These are the things I’ve discovered so far. Fortunately, nothing mechanical has raised any concerns yet. However, if I could redo the buying process, I would choose to work with a different dealership.
• BD

  Brittany D

  Aug 11, 2026
  5.0
  Miguel was fantastic to work with! From the very beginning, he was helpful, responsive, and genuinely cared about making sure I was taken care of. You can tell he really enjoys his job and working with people, and that definitely came through throughout the entire process. He consistently checked in with me and even stepped in to help when I wasn’t getting the same level of responsiveness from others. He was there from start to finish and truly made the entire car-buying experience a great one. I highly recommend working with Miguel if you’re looking to buy a car from here!