We wanted to reach out to our customers to let them know that Gervais Auto Group will continue to stay open and run as usual amid the COVID-19 outbreak. We value the health and safety of our community and have been diligently learning about how COVID-19 impacts the public. This means making sure our employees and customers are taking the necessary steps to stay healthy.
To give our customers peace of mind, we will be offering to deliver vehicles for a test drive. In addition, the purchasing process for any of our vehicles can be done almost entirely online.
We are closely following the CDC and Massachusetts Department of Public Health's guidelines and recommendations. If you have any questions, please contact us!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.