Auto Repair ShopTire ShopTransmission ShopBrake ShopOil Change Service Station
V&F Auto Inc. is proud to be the best local auto repair shop in Agawam, MA! Since 1988, our family owned and operated service center has been providing top quality auto repair services to Agawam, Feeding Hills, Southwick, West Springfield and the surrounding Massachusetts communities. Our focus is right in our name – Value & Friendly Auto Service!
There are few businesses that I'm impressed with anymore, but V&F truly knocked my socks off. They were such a kind, HONEST, and hospitable group of people. I felt like I even became friends with the driver (Jaydon?). I felt like I was in an old school all american business from the good old days. Just really good people. I hope my car breaks again soon. 😉
YK
Young Sang Kim
May 13, 2026
5.0
Review: V & F Auto Shop
I recently had my car serviced at V & F Auto Shop, and I was honestly blown away. I’ve never experienced this level of service before, and there are five main reasons why:
Impeccable Environment: First, I was shocked by how clean and organized the shop is. It’s rare to see a garage so well-maintained.
Customer-Centric Care: The staff is incredibly friendly. To ensure an accurate repair, they asked detailed questions about every symptom the car was having. Their approach to consulting—truly looking at things from the customer's perspective—was very impressive.
Convenient Shuttle Service: Third, they actually offer a ride home while your car is being fixed if you need it. I’ve never had a shop offer that kind of convenience before.
Transparent Digital Inspections: What really "wowed" me was their reporting. They took photos of everything they inspected and provided detailed explanations. They showed me exactly what was wearing out, what needed immediate attention, and even shared videos to help me understand. I was totally sold.
Honesty and Integrity: Finally, since no new parts were required for my specific fix, they actually did the repair for free.
I simply couldn't pass up the chance to leave a glowing review after such a positive experience. I actually asked an AI for a recommendation for a reliable shop in the area, and it pointed me here—it absolutely exceeded my expectations!
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_marin2020
May 10, 2026
1.0
Brought my 1995 Chevy S10 to V&F because it was running rough. Ended up paying over $400 and left with the truck in worse condition than when it arrived.
They cut the catalytic converter off within minutes and claimed it was “hollow,” even though the truck never sounded hollow before. After cutting the exhaust, they left it that way unless we wanted to pay even more to have it welded back together. They also didn’t even put the intake back properly before giving the truck back.
When we asked what it would cost to actually fix the issue, we were told around $2,000 and even then they said it still might not solve the problem because of possible carbon buildup issues. So basically over $400 for an inspection, a cut exhaust, and no real solution.
What bothered me most is the truck was returned in worse shape than when we brought it in. I wasn’t even planning on leaving a review until they texted asking for one.
People should know what to expect before bringing their vehicle here. I definitely did not have a great experience.
MS
M Silberstein
May 7, 2026
5.0
Towed my car to them and they were able to take care of it and get my car back to me in a couple of days, even without an appointment
KB
Karen Barron
Apr 27, 2026
5.0
I had a great experience here for an oil change. The staff was friendly and professional and the shop was very clean. The waiting room was comfortable and welcoming-guest wifi, snacks, & coffee made it easy to relax while I waited (there is also complimentary shuttle to home pr work if preferred)
What really stood out was how thorough they were: they inspected the car before starting work and explained any potential issues to keep an eye on. After the oil change they also did a road inspection to make sure everything was safe and running well!
Excellent service from start to finish! Highly recommend.
V&F Auto is open Monday through Friday from 7:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
Where is V&F Auto located?
V&F Auto is located at 443 Springfield St, Agawam, MA 01001, United States.
Which services does V&F Auto provide?
V&F Auto offers auto repair, tire services, transmission work, brake service, oil changes, wheel alignment, and also sells used cars.
Is V&F Auto accessible for customers with disabilities?
Yes, V&F Auto has a wheelchair accessible entrance, parking, and unisex wheelchair accessible restrooms.
Does V&F Auto require appointments for service?
Yes, appointments are required for services at V&F Auto.
Is V&F Auto a family-owned business?
Yes, V&F Auto is a family owned and operated auto repair shop since 1988.
How can I schedule a service appointment with V&F Auto?
You can schedule a service appointment by visiting https://vfauto.com/schedule/
What nearby dining options are available near V&F Auto?
Nearby dining options include Peppo's Pizza and Partners Restaurant, where customers can enjoy a meal before or after their auto service visit.
Are there other automotive services near V&F Auto?
Yes, nearby automotive services include V&F Auto Sales and Carquest Auto Parts, useful for customers seeking more automotive products or used cars.
What local shops and amenities can be found close to V&F Auto?
Close to V&F Auto are amenities like Scoops of Agawam ice cream shop, Next Fitness And Crossfit gym, and Vintage Couture Interiors thrift store, great for visiting while your car is serviced.
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