Morgan Buick GMC Shreveport

Reviews

• CM

  Chole Miller

  4 days ago
  5.0
  My granddaughter recently purchased her first car, and I truly believe Dawson Ardoin deserves to be recognized for the way he handled the entire experience. He took the time to answer all of her questions and even spoke with my husband and me while she was shopping. He was patient, calm, professional, and never once pressured her into anything. He made her first major purchase feel exciting instead of stressful. What really stood out was that his service didn’t end when the sale was complete. Dawson personally delivered and installed her floor mats so she wouldn’t have to get out in the heat. To Dawson’s management: you have something special in this young man. Employees with his level of patience, honesty, respect, and genuine care for their customers are hard to find. He has earned our family’s trust, and when it’s time for us to purchase another vehicle, Dawson will be the first person we call. Morgan Buick GMC has a great salesman in Dawson Ardoin, and I hope his hard work and dedication do not go unnoticed.
• CL

  corey lawson

  Aug 11, 2026
  1.0
  I made an appt on Thursday and had to wait until Monday or Tuesday of the following week for vehicle to even be seen. What’s point of appt if it won’t be seen that day? Got vehicle back and alignment is still off, tire was low on air (I took a picture) and steering wheel is no longer straight but can’t bring it back because I can’t arrange to have no vehicle for a week again. I thought they did through inspections on each vehicle, for one, to make sure people are safe and no what’s messed up and two, to get an extra sale. Very inconvenient. Jeff was nice though and informed me when he had information.
• MR

  Matt Russell

  Aug 10, 2026
  5.0
  !!! IF YOU’RE BUYING A VEHICLE, ASK FOR DAWSON !!! WOW… where do I even begin?! I have now had the opportunity to work with Dawson on TWO vehicle purchases for my company, and I can honestly say that I could not have asked for a better person to work with! From the very first conversation, Dawson went ABOVE AND BEYOND to make sure we were taken care of. He wasn’t just trying to sell me a vehicle he was genuinely invested in helping us find what was right for our company. He answered every question, stayed in communication, made the process easy, and treated us like we were his most important customers. And let me tell you something… THE SECOND VEHICLE SAYS IT ALL! When you have a great experience the first time, you come back. That’s exactly what we did. I trusted Dawson enough to come back and let him help us with another company vehicle, and once again, he absolutely delivered! Dawson is energetic, positive, knowledgeable, respectful, hardworking, and most importantly, he CARES about his customers. You can tell that he takes pride in what he does, and that kind of attitude is rare! DAWSON IS THE GUY YOU WANT IN YOUR CORNER! If you’re looking for a vehicle, whether it’s for your business, your family, or yourself, DO YOURSELF A FAVOR, ASK FOR DAWSON!** He will work hard, treat you right, and make sure you leave feeling like you were taken care of. And to the management team: PLEASE RECOGNIZE THIS MAN! If there is an EMPLOYEE OF THE MONTH!!!, Dawson deserves serious consideration. Employees like him are what make customers want to come back, recommend their friends, and continue doing business with the dealership. I’ve personally purchased TWO vehicles for my company through Dawson, and I can confidently say that when we are ready for the next one, HE WILL BE THE FIRST PERSON I CALL! Dawson — THANK YOU for everything you’ve done for us! Keep doing what you’re doing, keep taking care of people, and keep being the kind of salesman that customers remember long after they drive off the lot. Thank you, Dawson, for everything you’ve done for me and my company. And Dawson, if you ever get the chance to read this, I hope you know just how much your hard work and dedication are appreciated. You didn’t just help me purchase two vehicles, you earned my trust, my respect, and my future business. Keep doing what you’re doing, because people notice. You’re making a difference, and you absolutely deserve to be recognized for it! Thank you, Dawson! Keep being awesome, and keep taking care of people the way you do keep you're head up and keep moving forward! 5 STARS ALL DAY LONG! ⭐⭐⭐⭐⭐ (ASK FOR DAWSON — YOU WON’T REGRET IT)
• NN

  NINIS

  Jul 15, 2026
  5.0
  I have been bringing my truck to this dealership for service, and every experience has been excellent. Jeff is always amazing to work with—professional, knowledgeable, honest, and genuinely committed to providing outstanding customer service.
• BE

  Brandon E

  Jul 8, 2026
  1.0
  I Bought a GMC Sierra AT4 from Mike Morgan last year in march. It’s been at the dealership altogether 6 months. The (ECM) fried. The technician fixed it also he lied to me saying my water pump was leaking too which it wasn’t. I gotten my truck back my radiator fan did not come on and my air conditioning stopped working. I called the dealership to let them know what I found they basically told me it wasn’t their fault that my air compressor and radiator fans were working just fine before the problem came along with my (ECM) . Now my truck is back in the shop for the (ECM) again. The service writer name Travis does not want to give me a loaner car and it’s causing inconvenience in my life. I’ve even contacted the service manager Jacob Edwards about this issue he didn’t make any attempt to see about the issue. It seems as if he did not care about my concerns about my vehicle. I’m paying a note on it so I expect to be drivable.