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Advance Auto Parts

4.4
(143 reviews)

Business Details

3228 W Pinhook Rd, Lafayette, LA
70508, United States
(337) 266-5378
https://stores.advanceautoparts.com/la/lafayette/3228-w-pinhook-rd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3228 W Pinhook Rd in Lafayette offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Advance Auto Parts
3228 W Pinhook Rd, Lafayette, LA
70508, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday7:00 AM - 9:00 PM
Sunday8:30 AM - 8:00 PM

Reviews

4.4
143 reviews
5 stars
97
4 stars
26
3 stars
8
2 stars
4
1 star
8
  • ML
    Mr. Lex
    May 4, 2026
    1.0
    Associate Brendan H. cost this store a $600+ parts order and a loyal customer. Came in for a simple warranty exchange on a serpentine belt tool that snapped under normal use. Brendan handled it with open sarcasm and attitude the entire time. When my wife asked about bulbs — bulbs HE looked up for her — he said in a dismissive tone: "you better take the old one out first because we won't return these if they're wrong." About parts he personally recommended. That's not policy, that's hostility. It gets worse. He tried to hand her the replacement tool without processing the exchange in the computer, and tried to send the broken defective unit home with her instead of keeping it for the vendor return. My wife is a manager. She caught it and made him do it right. If she hadn't, this store would have had an unrecorded inventory loss with no paper trail. She also needed a belt tensioner, ball joints, CV axles, struts, shocks, a power steering pump, brakes and rotors for our 02 Odyssey. She didn't ask for any of it. She just wanted to leave. He also never offered bulb grease as an add-on or mentioned the Sea Foam Item of the Month — both things associates are supposed to do on every transaction. We have an O'Reilly less than a mile from our house. We drove five miles past it to come here. We won't be doing that again. Formal complaint filed with corporate and District Manager Aaron Stall. Transaction audit requested.
  • TJ
    Troy Brashear Jr
    Feb 27, 2026
    5.0
    Just had a fantastic shopping experience. Shout out to Brendan! Very helpful, polite and funny. This is great customer service!
  • CT
    Chris Taylor
    Jan 4, 2026
    5.0
    Brendon and Jacob Deserve raises and promotions. These guys gave me the most excellent Customer Service I’ve ever experienced at Advance auto parts on Pinhook. They were very calm and patient and went above and beyond to help me with my situation for my vehicle thanks to both these guys, and they both deserve raises!
  • JT
    John Taylor
    Dec 18, 2025
    4.0
    Friendly, helpful staff.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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