Enterprise Rent-A-Car

Reviews

• CN

  Charlestine Neville-Jones

  3 days ago
  5.0
  Lapalco Rental is a nice place to be in business with. ALL of the fellas there were warm, pleasant also willing to fully satisfy all that were transacting there! It's a true pleasure to do business there always.
• CC

  CharliAKA08

  4 days ago
  1.0
  This location is by far the worse I've dealt with and I've been renting cars from Enterprise for over twenty years. I booked a reservation about three weeks ago to pick up July 3 @ 8a.m for my son. My son arrived at 8:27 a,m, and was told that there is NO cars on the lot. NOT ONE car was available, and they didn't have an exact time when any car would be available? I reached out to the branch location on behalf of my son around 9:45 a.m. And spoke with Dwight and was told that there was a flood two weeks and cars were out and it was Essence Fest weekend? THAT'S something that Dwight should have taken note off and planned accordingly to ensure he had cars on the lot. It appears that Dwight nor any staff looked at the reservations the previous night or that week to check what was coming in or going out. At this rate they shouldn't have opened as they were not ready for business. My son wasted almost FOUR(didn't get into a rental almost around 11a.m.) hours waiting for a vehicle which is totally unacceptable. Dwight stated he was the branch manager and an incompetent one at that to not respect peoples time and money. I will never do business with this location and head office needs to clean house at this location.
• AH

  A H

  Jun 24, 2026
  5.0
  It was a great experience with Enterprise Love the vehicle ?
• RP

  Rodolfo Paredes

  Jun 24, 2026
  5.0
  Enterprise the best for car rentals….!!!!
• SJ

  Stclair Jhana

  Jun 4, 2026
  1.0
  If I had the option to give zero stars, I would. The customer service is absolutely horrible. First, they tried to give me a car with no hubcaps on the tires, then complained about not being able to get me into a safer vehicle. After having the rental for a week, the car didn’t want to start. I called them to inform them about it, and they told me they don’t have another “intermittent” car available. The only helpful person there is Damien.