Take 5 Car Wash

Reviews

• DS

  Diamond Simmons

  Jun 24, 2026
  5.0
  great customer service even tho the wash is down
• TL

  tim laBarthe

  Jun 21, 2026
  1.0
  Joined thus carwash club about 4 months ago. Price has since doubled. For the last month 2 of the moving brushes on the passenger side have not been working. Today the attendant had the entrance blocked. He then came to my window, and said the carwash was all the way broken down. Stop taking payments from your customers accounts if you're not going to provide the service we agreed to!
• BW

  Brooke Webb

  Jun 21, 2026
  1.0
  I got to Take 5 at about 8:20AM on June 21. When I arrived, there was no employee at the payment station, so I proceeded through the entrance. After passing the gate arm, I discovered that the entrance to the actual wash tunnel was blocked off. Seeing a vehicle parked in the vacuum area, and confirming their hours online, I knew the facility was open and waited approximately 10 minutes before contacting customer service because I felt trapped inside the lot and was unsure how to exit. Shortly afterward, an employee who identified herself as the manager, Tasha (if I recall correctly), emerged from a parked vehicle. I proceeded through the wash area and into the vacuum section, where I found two other customers attempting to use the vacuums. None of the vacuums appeared to be functioning, regardless of which station we tried. Another customer directed me to the office, so I went there to seek assistance. No one was present. I then returned to locate Tasha and inform her that the vacuums were not working. By that time, she had returned to her vehicle. When another customer arrived, she exited the vehicle to assist them, and I waited until she finished before speaking with her. When I explained that the vacuums were not working, her response was shrugging her shoulders and stating, “There’s nothing I can do.” I was surprised by the lack of concern and asked if I could receive a refund since I had just paid $24 to clean my vehicle but was unable to utilize all of the advertised services. She refused, stating that the vacuums were free. I then asked whether that meant anyone could use the vacuums without purchasing a wash, and she responded yes, which I do not believe is accurate based on the facility’s policies. After receiving no assistance or alternative solution, I asked how I could contact the manager. She informed me that she was the manager. I expressed my concern that, as the manager, she was unwilling to offer any resolution, credit, or accommodation for a service that was unavailable. I then asked who I could speak with regarding a refund. She directed me to customer service. Unfortunately, the interaction continued to deteriorate. Rather than attempting to address the issue, she eventually began yelling at me, instructed me to leave the property, and went back to her car.
• DP

  Doug Priest

  Jun 12, 2026
  1.0
  No soap on car before brushes . No brushes working on passenger. The employees were not helpful when I complained about just told me I got what I paid for. Less than half a wash with no soap is what $12 gets you. They did refund me after I got a manager though.
• EE

  Euprem

  May 28, 2026
  5.0
  Shoutout to Tacovi at Take 5 Car Wash for the awesome customer service. Dude was super respectful, easy to talk to, and made sure everything was taken care of from start to finish. You can tell he actually cares about the customers and takes pride in his work. He made the whole experience smooth and welcoming, and my car looked great afterward. Definitely one of the best experiences I’ve had at a car wash thanks to him.