Eddie Tourelle Hyundai

Reviews

• DH

  Daryl Henkhaus

  4 days ago
  5.0
  Everyone at the Hyundai service department worked hard to complete my service in a timely manner. It is always a pleasure to go there and have my vehicle serviced. I will continue to use them for whatever my car would need. Thank you Hyundai.
• BD

  Barry Dartus

  5 days ago
  5.0
  I own a Genesis G8 2019. I scheduled a service for my transmission and was disappointed to find out that the transmission oil could not be fully replaced. It doesn’t seem possible that a company can design a vehicle and not allow mechanics to fully replace and service the transmission. No mechanical component can last forever. I’m sure there will be major discussions if my transmission begins to give me problems.
• TT

  tofumonkey711

  5 days ago
  5.0
  This was an amazing experience all around! The prices the Eddie Tourelle offers for the things you get, easily beats just about any other deals around! My salesperson was Chad Broussard. Absolutely amazing sales person! Straight forward, honest, willing to work heavily with you to get something that works for you. I was sure I was gonna end up in a used car. He ended up getting me in the new one I wanted for a better deal than the used one I was looking at. And I couldnt be happier! Highly recommend!
• AP

  Angelia Pea

  Jun 24, 2026
  1.0
  Service department wait time is too long and then I get my vehicle back and the air conditioner still not blowing like it did before it went out. 3 years is not long enough to be replacing anything on my suv. I also felt like I was bothering the service personnel and I don't like to feel like I'm annoying anyone but my note is not cheap so I deserve to feel like I'm being heard. First and last Hyundai.
• LL

  Lordporter1

  Jun 11, 2026
  2.0
  Preston the salesman was knowledgeable about the car and friendly, and that’s where the positives end. The sales process was tough but tolerable. The finance office is another story. The deal took most of the day. Papers with different numbers kept getting passed around, and by the end the amount financed was over $500 higher than what I had originally agreed to and signed for. The first contract I signed also had a 6.99% interest rate. The dealership later sent a corrected contract at 4.99%, claiming an address typo caused the higher rate. 4.99% is the Genesis national promotional rate for this car, meaning the original contract had me paying thousands more in interest than the advertised offer. The fees deserve scrutiny too. A $199 filing fee paid directly to the dealer was stacked on top of a $436 documentation fee already at the state maximum. I also was not given a copy of my paperwork before leaving. Between the delayed temp tag and getting the car ready, I didn’t catch it until I was gone. The car is excellent and the corrected rate of 4.99 is fair, which is why this is two stars and not one. But the deal felt purposely overcomplicated, and every error ran in the dealership’s favor. Verify every number before you sign, and do not leave without your contract.

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