Morgan GMC

Reviews

• MB

  Michele Berg

  Aug 8, 2026
  5.0
  Kenzie was absolutely amazing throughout one of the most stressful situations I’ve had to deal with after my car was flooded. She was incredibly helpful, patient, and went above and beyond to keep me informed and help me understand my options. Honestly, Kenzie helped me more than my own insurance company did! She genuinely cared about helping me, and I’m so grateful for everything she did. She is truly an asset to the service department! Give that girl a raise already!
• SO

  sarah O'Rear

  Jul 16, 2026
  5.0
  Shea is your guy for a new car! Went above and beyond to help me get the best deal! Def recommend checking out Morgan Buick bossier and asking for Shea!
• NB

  Natasha Barr

  Jul 15, 2026
  1.0
  I am extremely disappointed with my experience at Mike Morgan GMC of Bossier City, especially after being a repeat customer. I had already committed to purchasing a vehicle, and the only thing left was for my credit union to finalize the loan paperwork. The dealership sent the paperwork to my credit union Monday evening, and I stayed in contact with my salesperson at least three times to provide updates that everything was nearly complete. The financing was finalized at 8:30 a.m. this morning. Less than 24 business hours. Despite knowing the paperwork was in its final stages, the dealership sold the vehicle to someone else the night before. As a returning customer, I expected better communication, honesty, and a reasonable opportunity to complete a purchase that was already well underway. This experience showed a complete lack of consideration for customer loyalty and professionalism. I understand dealerships want to sell vehicles, but selling a vehicle out from under a customer who has financing actively being completed is incredibly disappointing and unacceptable. I would strongly encourage anyone considering doing business with Mike Morgan GMC of Bossier City, and specifically Keith Gorman GM, to proceed with caution. Based on my experience, I would not trust that a vehicle will be held even when all indications are that the sale is about to be finalized.
• CL

  CHRIS LEE

  May 20, 2026
  5.0
  Service was quick and professional.
• DW

  dennis walton

  May 11, 2026
  5.0
  Friendly and professional service. The experience was fast and extremely satisfying.