Enterprise Rent-A-Car

Reviews

• DR

  Daves 1920 radios

  May 13, 2026
  2.0
  I had set up a pick-up at the local body shop 1 mile down the road. I had spoke either manager three days prior. They were a NO-SHOW!! When I had called, they tried placing blame on me!! I would not have been so upset if they had accepted responsibility--but no they did not! I jave used Enterprise for years! However previouslybI have always used another location on Bert-Kounz, and have been pleased. They are always professional and courteous. However, I was quite displeased with the Teas Street location. In fact today on drop of the service rep was dressed VERY UNPROFESSIONAL! It looked as though she had pajama bottoms on! I expected to see furry house slippers!! I will NOT be using the Texas Street locati9n again!
• SC

  Sondra Coleman

  Apr 21, 2026
  5.0
  Very pleasant experience with Enterprise.
• FG

  Florida Gatson

  Apr 16, 2026
  5.0
  The service was quick and easy. The customer service rep was knowledgeable, and courteous. She was professional and made sure I was satisfied with my rental She made it a pleasure to rent from Enterprise!
• SS

  Stephanie Mitcham (Stephy)

  Feb 13, 2026
  5.0
  Very welcoming when picking up the vehicle. And very easy to work with if you need the rental and extra day. She was very helpful. This is East Texas location
• AS

  Alicia Stephens

  Feb 9, 2026
  1.0
  What a joke! DO NOT GO HERE! For the 4th time, after reserving a rental car, got to the place and they had no cars! I even called the on Friday to confirm this would not happen again. I am looking into what kind of charges can be filed against this business - allowing cars to be reserved when there are no available vehicles is falsely representing their inventory! And in the meantime, I will also be filing a complaint with the Attorney General of our state for deceptive trade practices / false advertising and now that I think about it, I will also call the Department of Motor Vehicle/Licensing and ask about doing an inquiry for a licensed business that repeatedly fails to honor reservations / misleading booking practices. An inquiry or audit at least needs to take place!