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Safelite AutoGlass

4.1
(771 reviews)

Business Details

7155 Exchequer Dr, Baton Rouge, LA
70809, United States
(888) 843-2798
https://www.safelite.com/stores/Baton-Rouge

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Baton Rouge area, turn to Safelite AutoGlass . Those in central Baton Rouge or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7155 Exchequer Dr, Safelite AutoGlass Baton Rouge repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
7155 Exchequer Dr, Baton Rouge, LA
70809, United States

Hours

Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
Saturday7:00 AM - 5:00 PM
SundayClosed

Reviews

4.1
771 reviews
5 stars
536
4 stars
54
3 stars
28
2 stars
17
1 star
136
  • EH
    Eric Helm
    3 days ago
    5.0
    It was so easy and the technician was super friendly and did a great job. I loved that they came to my office to do the repair.
  • RS
    Rebecca Staudt
    May 8, 2026
    5.0
    They came to my house and changed my windshield. Kylin was so polite and professional. It was an overall great/easy for me ordeal. I would recommend Safelite to everyone.
  • AL
    Angela Lockett
    May 7, 2026
    5.0
    I was able to get a home a visit in less than 24 hours, on a sunday. It was easy submitting the request and scheduling. The technician was punctual and professional and thoroughly explained what to expect. Safelite has a repeat customer in me.
  • DP
    Dana Patureau
    Apr 22, 2026
    1.0
    Horrible service and don’t care about their customers!!!! The girl that answers the phone is RUDE! She needs to go! First guy scheduled to come to my house Didn't show up for the scheduled & confirmed appointment and didn't communicate after I called 3 times and was told he’s calling and on the way?!!! WTH? Didn't respond within 24 hours to my initial call to reschedule either! I had pending insurance issues so sometimes people can’t wait and have time constraints! You don’t leave people hanging!!! Instead of being first on the list the next day no call they rescheduled me for Monday! Ridiculous! Based on other reviews this happens alot! What is going on? Then I paid my service and now they tell me something happened and they don’t see a payment?! Then receptionist tells me after I say well that’s suspicious because I paid the guy after he put it in so I will have to check she says if we don’t get in a few days it will go to collections? Oh hell no it won’t! Then she hangs up on a customer? What kind of business are you running? I’m ready to call corporate! I told her a week ago I wanted to talk to a manager and I finally did today no thanks to her and he wasn’t any better! If the owner sees this you need new employees because they are killing your business! The customer is always right!!!!! Never will I go there again! 100.00 discount! What a joke!
  • NN
    Norm Nichols
    Apr 21, 2026
    1.0
    We’ve used this firm for many years for crack repairs and full windshield replacements, and their technicians have always been professional and skilled. Recently, when a crack in my wife’s windshield spread, our insurance arranged a full replacement. Unfortunately, the technician arrived without a required part. This happened again on a second visit, and even after multiple rescheduled appointments, the part was still not included—despite my confirming each time in advance. An assistant manager eventually acknowledged the delay, citing difficulty sourcing the part, and promised updates. However, after weeks of little to no communication and missed follow-ups, I had to contact my insurance company, who referred me to another firm. They completed the repair within four days. Given the repeated scheduling issues and lack of coordination, this felt less like an isolated incident and more like a breakdown in process. It’s disappointing to experience this level of service from a company we’ve trusted for over a decade. Delays happen—but poor communication and lack of follow-through are unacceptable. Choose wisely.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass Baton Rouge provide?

Safelite AutoGlass Baton Rouge offers auto glass installation and repair, including windshield chip and crack repair, wiper blade replacement, power window repair, and insurance paperwork processing.

Where is Safelite AutoGlass Baton Rouge located?

Safelite AutoGlass Baton Rouge is located at 7155 Exchequer Dr, Baton Rouge, LA 70809, USA.

Brand Certified Facts from Safelite AutoGlass

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Certified May 17, 2026Yext Knowledge Graph
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