Walker Mercedes-Benz

Reviews

• BB

  brianna

  Jun 23, 2026
  1.0
  The experience with this dealership is honestly horrible. They tell you 10 different things is wrong, make you wait an insanely amount of time to get your car back when it’s being worked on, on top of the fact at first didn’t even offer a loaner car. Half communicate with you, or just give you a run around. Lied on multiple occasions, when the car would be ready, on top of many others that we won’t get into. To conclude this, won’t be using this dealership again.
• MM

  Marvin Mata

  May 29, 2026
  5.0
  Walker BMW always provides such a wonderful and personal experience. Service center was able to add maintenance service to my appointment saving me an extra trip. BJ and Kendall are amazing! They took care of what I needed efficiently.
• CC

  Craig

  May 2, 2026
  5.0
  Service Department at Walker is excellent. They inspect the whole vehicle and then solve the issue the first time if you live in Central Louisiana and own a Mercedes-Benz this is the only shop you need to get it done Right the first time, Mr. Ron and Mr Josh will handle everything for you with no worries my two Mercedes-Benz 2015 and 2019 runs like New because of them
• VR

  Vicki Redmond

  Apr 21, 2026
  5.0
  That service department at Walker BMW is always stellar. Kendal especially goes the extra mile to take care of his customers!
• DD

  DANO

  Apr 8, 2026
  5.0
  Fantastic staff, Fantastic interactions with the staff, Fantastic service (with a 'smile', of course)!! I'm really glad that I drove the extra distance to have my car serviced by Walker BMW in Alexandria, La. I will definitely be going back to them for my next BMW service needs! Thanks, Guys!!!