This profile is uncertified and using publicly sourced data
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Business Details
About
Ford DealerCar DealerLincoln Mercury DealerTruck DealerUsed Car DealerUsed Truck Dealer
For 100 years, the Gates Auto Family has served Kentucky customers with the highest quality vehicle brands that keep commutes going for years to come. Gates Ford Lincoln is a trusted Ford dealership in Richmond, KY! If you are shopping for the adventurous Ford Explorer or the tough Ford F-150, we have you covered! With a friendly and knowledgeable staff, we're prepared to help you find your next Ford car, truck, or SUV no matter if you reside in Louisville or the Frankfort, KY area. We are located close to many major Kentucky cities. If you are looking for exceptional auto service or Ford parts, come to our dealership today. We proudly serve the Lexington-Fayette area. Contact us to get started on your new or used car buying experience!
Location
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.