I would just like to say that my experience at Pogue was overall the best I have ever had. I will say that JC the sales manager and Carley my sales consultant went above and beyond. I was absolutely in awe of the rapport that was built with them. They truly care about the customer and will move mountains to help you. I will never buy a vehicle anywhere else.
TA
Tisha Allen
Aug 28, 2026
Pogue is a great place to work with, My family has purchased five vehicles from them, if you need a new car and want the best deal, go in and talk to Kevin Roller himself, he’s the only sale person I ever deal with, he’s a overall great person and he will shoot you straight instead of wasting your time and will even give you advise and what your best option will be, I’ll continue to do busy with Pogue Chrysler as long as Kevin Roller works there.
I have never had such a great experience at a dealership!!! Carley was ABSOLUTELY AMAZING!!! She made the process stress free and easy. I absolutely love my car and they have the best prices around!!!!!
We got dodge grand caravan from them late last year. Was told it was in good condition and had new tires all the way around. First thing we did was replace all 4 tires. A month later catalytic converters clog up. Told the bumper to bumper warranty we paid for didn’t exist. Had it fixed out of pocket somewhere else.
Sliding passenger door doesn’t work right and can’t be fixed.
But the worst of all the transmission goes out. Tow it down there and it sits for 2 months. The communication in service dept is terrible. Tell me one thing and my fiancé something different. Told me the transmission was on back order and 90 days out and there was no other option. I found several other options and they found a reason to say no every time. Finally got fed up and start calling other Chrysler dealerships and find out there were 17 transmissions at a distribution center the entire. Pogue then lies and says they don’t have access to the same distribution center every other Chrysler dealerships had access too. Then they tell me the trans came in and it would be done that week. Again didn’t happen. Finally got it done the next week. So they did nothing all summer long and had our van in their lot when they could’ve had it fixed within a few days. Got the van home and everything works fine for a bit. Then starts having and overheating issue. So I look at it and discover that the coolant overflow reservoir is missing, call down there and ask about it and at first I’m told they didn’t take it off. Then they find it on a work bench in the shop. Ask them to bring it to us because we’re an hour away and I’m not driving it that far with it over heating and I’m not paying to tow it there for there mistake. They agree and say they will bring it first thing the next morning. No one shows up for three days. Finally show up after I’ve spent 80 bucks on a new coolant reservoir. This place is ridiculous.
Communication is horrible there. Wouldn’t let me leave a zero star review is the only reason they got 1 star.
PC
Phyllis Campbell
Aug 1, 2026
I have been using pogue for a few years now. I have given them chance after chance to do better. This last time is the one after several bad experiences that broke the camels back. My def system on my truck was acting up so I took it in. Dropped it off in the evening so the engine would be cool the next morning. They said that they would have the tech working on it the next morning. By 11:30 I hadn’t heard anything. I called , the guy I was working with told me that they had put the computer on it and told me what I already knew. 2 days later they took a sample of the def fluid and it was good. Next day tech took out the def injectors, cleaned them and put them back. Never once said that there could be another problem. And they couldn’t find my key. Said it was fixed and sent me on my merry way. 3 days later same information comes across my dash that I put it in for. This is the second time this happened. First time was they had it for 2 weeks over a wiring issue that they did not fix in these 2 weeks. I got a rental car from them that needed tires and windshield wipers. When I asked about the tires they said that they were within range and I had a different person that I was dealing with that kept beating around the bush instead of telling me what was going on. I thought that going to a dealer would be better. I am very sad to say that in this instance that’s not the case. I don’t know if they thought that because I’m female that I don’t have a clue or what is going on but I’m over it