Kentucky Collision Center, Nicholasville

Reviews

• MA

  Maria Adams

  Aug 23, 2026
  5.0
  Looks Just like it did when we bought it
• KE

  Keith Elam

  Jul 30, 2026
  5.0
  From start to finish, Chance took great care of us. It truly showed that she is passionate about customer service. I have worked as a sales manager during my career, so I can usually tell when someone is just going through the motions. Chance is not faking it. She genuinely cares about taking care of you as a customer and making sure your vehicle is handled properly after an accident. She made sure we were dropped off at the rental car company, and the staff also made sure we had a ride back to Kentucky Collision Center when it was time to pick up our Highlander. They did an excellent job repairing our Highlander, which we are very thankful for. Chance was the icing on the cake. She had it cleaned up and ready to go when we arrived. I highly recommend Kentucky Collision Center on Nicholasville Road, located on the left just past Brannon Crossing. Excellent work and outstanding customer service from beginning to end.
• BB

  Benjamin

  Jul 23, 2026
  2.0
  They did really good work, zero complaints there. They did extensive repairs on my truck and they look awesome. They finished it a month late and there was almost 0 communication on why it took that long. I understand that things happen, but the customer needs to be informed throughout the whole process. I had to call every so often and get updates and the person I talked to really didn’t have any idea what was going on either. Like I said before, qualities is a 10 out of 10. The shop does awesome work. There is a massive breakdown in communication between the people doing the work, the customer service representatives and the customer. That was extremely frustrating.
• DG

  David Gibson

  Jul 13, 2026
  5.0
  Great job!
• RY

  Roxanne York

  May 13, 2026
  5.0
  Wonderful, efficient people to work with!