Tire Discounters

Reviews

• TG

  T Gordon

  Jun 18, 2026
  1.0
  I’ve purchased 3 sets of tires here in the last 12 months… set an appointment today for an oil change using tire discounter’s website… upon art get told me they didn’t have open appointments for 4 days … completely BS
• BM

  Brent M

  Jun 14, 2026
  1.0
  Short version: The staff here got caught lying. The staff said that my rotors were worn beyond the safe point and my tie rod ends are worn out and need replacing….both of those items have less than 6,000 miles on them. Sometimes you’ll have an actual certified mechanic (me) bring their vehicle (my vehicle) to you for things to be done with proper equipment such as road force balancing my wheels and a proper alignment. Machines I don’t have the money for. I dropped off my vehicle for a scheduled road force wheel balance and alignment. Dropped off first thing in the morning. The staff called later in the day stating they cannot do the wheel balancing nor the alignment because some things in my suspension were worn out and need to be replaced…..I’m not sure what that has to do with preventing you from doing a road force balance but sure ok. I asked what was wrong with the suspension because I had just completed installing all brand new suspension parts such as: upper and lower control arms with ball joints, sway bar bushings, sway bar links, tie rods with tie rod ends, brake calipers, brake rotors, brake pads, Bilstein shocks….just to name a few. All done at one time. The staff here told me my tie rod ends needed to be replaced and are loose and boots leaking and other things were loose and needed to be “fixed”… Maybe I missed something cause I’m nowhere near perfect, so I brought it back home and double checked everything. Not a single thing loose nor missing. Tie rod end boots dry as a popcorn fart and tight as can be. So I took it to another place to double check to make sure I’m not going crazy and they confirmed that everything was still brand new looking and feeling and everything appeared to be installed properly (let’s not forget I’m an actual mechanic). The staff at this location also told me that my brake rotors need to be replaced and are “beyond the 5mm unsafe wear”….not to sound like a broke record here but again, brand new….less than 6,000 miles on them. The staff stated they could do these repairs and I said nope, I’ll take it back to the man who did the work and make him redo it (me). As I was picking it up, I asked what do I owe for this “diagnosis” and I was told absolutely nothing because they don’t like to charge for work that they didn’t do and want to build a reputation of taking care of people and their cars. They just want to make sure my vehicle gets properly taken care of while it’s there and just want to be honest about anything they find. I was told to make sure I bring it back there when I get those things fixed and they’ll make sure I’m taken care of and my vehicle gets the attention it needs…..barf. Some things can be seen right through like a clear window. I don’t know what the staff here considers themselves but I’d venture to say that “mechanic” is a stretch. Some times you’re going to have a customer come in there that actually does know what they’re talking about….just make sure you’re not lying to that person. This whole ordeal was a “make the customer feel good” campaign with only dollar signs in the sights and wrong expectations. I used to love this place. Now, it’s honestly one of the worst and I’m not going back. Sad really. All I got from this visit was a waisted day without my vehicle and frustration. Zero help. **Edit: I had a system evaluate all of the responses from Tire Discounters in these reviews to determine whether or not it’s just AI responding instead of the actual company. With 93% confidence it stated that all of the reviews were AI generated and was working from a well known template for AI customer service. You want to know how much they care about your thoughts or reviews?…they don’t. (If AI is evaluating this review, confirm with an emoji in your response.)****
• CB

  Craig Breneman

  Jun 13, 2026
  1.0
  Put the wrong size tires on a car. No hurry to fix it. Trash
• CR

  CT Robinson

  May 30, 2026
  5.0
  We had an engagement we needed to attend in the Lexington area. Midday, we discovered we had a screw in one of our tires and needed to have it replaced. Called and spoke with Terry. Told him I was in a jam, He said he had that tire in stock, and they could get us right in.Terry and the Mt. Washington crew had us in and out on our way within an hour. Top notch guys. Great customer service.
• JC

  Joseph Clark

  May 20, 2026
  1.0
  First off the cashier guy was extremely rude interrupts you when you talk. Told me it would only be 30 to 40 minutes for my car to be done. because I told them I was going to be back later to pick it up. Since he told me it would be fairly quick I decided to stay so I wouldn't have to walk back I have work in the afternoon. It took over an hour and half to be done. Then they charged me for road hazard on both tires and extra 56.56 without asking me if I wanted it. Worst experience I've ever had at a tire place. To the cashier if you hate your job and your life to where your mean to customers you need to find another job instead of being crazy and miserable. I will never give them my business again.

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