Ken Towery’s Tire & Auto Care

Reviews

• LW

  Lena Williams

  3 days ago
  5.0
  was my 1st time at this location, it was fine
• AD

  arah dickey

  Oct 8, 2026
  5.0
  This place is totally five or more stars, I would’ve been stranded or I had to leave my car in the parking lot to get fixed the next day. The gentleman named Seymour stayed after hours and Patched my tire. When I say there is an angel working there, I feel very blessed! Thank you Ken Towery!!
• IM

  Ian Miller

  Oct 7, 2026
  1.0
  BEWARE!!!Bought 4 new tires from these guys returned a couple days of driving and noticed tires were unbalanced or out of round. Tires are garbage so far out of round it will shake a cup out of the cup holder. Couple months now and they still give excuses after excuses and still haven’t fixed or replaced the tires. I highly recommend you to go somewhere else don’t get suckered by these liars and scammers when it comes to your car.
• VM

  Vonita Marshall

  Sep 28, 2026
  5.0
  FRIENDLY AND PROFESSIONAL, EXCELLENT SERVICE. WOULD RECOMMEND FOR COST SAVINGS & SERVICE!
• DG

  David Gant

  Sep 1, 2026
  1.0
  I have been going to this location for over eight years. Went in for an oil change, air filter, and to have my AC looked at. I showed up on time for my appointment at 1:30pm. Guy behind l the counter said the oil change wouldn't be an issue but the machine needed for my car to recharge AC wasn't available. Said my car (2018 Nissan Altima) was the R1234YF freon. I told him didn't think that was correct, but I gave him a chance to check it out. I asked if it was R134a if he'd be able to look at it, and told me yes. I approved an estimate and waited. Two hours later, he calls me back to the counter to pay and doesn't mention looking at the AC. I ask about it and he says it is the newer freon and they couldn't do anything. I already knew ahead of time what freon my car used and what coupler was on my car, so I knew he was doubling down. I told him he was wrong and could he look it up and show me. After a few moments back and forth, he sheepishly told me they didn't have time to look at it because there was only one guy working on cars. There were more than that, but okay. I asked why he didn't just tell me that in the first place but he had no good excuse. I told him that it wasn't okay that he tried to gaslight me into thinking I had the wrong refrigerant in my car and that I wouldn't have been mad if he had have been honest and told me that they were busy. But he choose another route. He didn't even apologize after I had expressed I wasn't okay with how he treated me and the situation. As I walked away, all the trust I had in bringing my car to this location broke. If they are willing to lie to customers about something so small, what else are they lying about. And not only that, but trying to make the customer feel stupid by doubling down and give bad information. What if I didn't know about my car and then went and tried to arrange to have someone fix it with the wrong parts, and then waste more of my time. Two hours for an oil change is also ridiculous. I had given the grace on time because I thought they were looking over my AC unit. When I went back to my car, I had also noticed that my radio had been changed to a station that isn't preset and turned up. I also turn down my radio to zero when I bring it in and to a station I know, so whoever worked on my car felt the need to fiddle with something they didn't need to touch. They also didn't leave a sticker reminder on the window. I guess they were too busy jamming out to the music on my radio. The more I sat there before pulling off, the madder I got. I then looked over everything they said they looked at because I no longer trusted them. Luckily everything looked replaced, but they left an excessive amount of oil on the plastic engine cover that I needed to clean off. Again, I guess the tunes from my radio were too good to do a clean job. So thanks to the guys at this Ken Towery, I will no longer be using your service. Eight years of trust broken for trying to make me feel like an idiot and doing a poor overall job, touching things that they shouldn't. I will also be letting everyone I know of how I was treated, and hopefully it'll give them pause on whether or not they will use your services.

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