I would never recommend this dealership to anyone. The entire experience was unprofessional from start to finish, and it felt like they were more interested in making a sale than treating customers honestly.
Kevin was incredibly difficult to work with. Communication was poor, concerns were brushed aside, and the whole process left us feeling like we were being taken advantage of rather than helped. It genuinely felt like they were trying to scam us.
If you’re spending thousands of dollars on a vehicle, you should be able to trust the dealership you’re buying from. Based on this experience, I wouldn’t trust them at all. Save yourself the stress and take your business somewhere that values honesty, professionalism, and customer safety.
JW
Jason Walters
3 days ago
1.0
This place over charges for minimal work. Kevin especially doesn’t communicate with customers about the price and won’t mention it until the work is already done.
ML
Marvel Miranda León
3 days ago
1.0
Place sucks, they lied to customers about prices and don’t do a good job at all. I don’t recommend it
MS
Manu Sainz
3 days ago
1.0
Son unos estafadores, a un amigo les llevo un carro y nunca le dieron un estimado a final le cobraron un dineral
RJ
Rose J
3 days ago
1.0
Very unprofessional, they get snooty over the phone and in person. Will never be a customer !
Frequently Asked Questions About A & K Auto Detailing
What should I do to prepare for my service?
To prepare for your auto detailing appointment with A & K Auto Detailing, please remove all personal belongings from your vehicle. We recommend emptying trash, removing car seats if possible, and ensuring your gas tank is at least 1/4 full. For best results, avoid washing your vehicle immediately before your appointment as this allows us to properly assess your vehicle's condition.
Do you offer any guarantees for your work?
At A & K Auto Detailing, we stand behind our work with a satisfaction guarantee. If you're not completely satisfied with any aspect of our detailing service, please notify us within 48 hours of your service completion, and we'll address your concerns promptly at no additional cost. Our goal is to ensure every customer in Louisville and surrounding areas is fully satisfied with our detailing results.
What services does A & K Auto Detailing offer?
A & K Auto Detailing provides comprehensive automotive detailing services throughout Louisville and surrounding areas. Our service menu includes exterior detailing with paint correction, interior deep cleaning, ceramic coating application, headlight restoration, odor removal treatments, and specialty packages for luxury and exotic vehicles. We also offer maintenance plans to keep your vehicle looking its best year-round.
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