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Business Details
About
Auto Parts StoreAuto Air Conditioning ServiceAuto Body ShopAuto MaintenanceBrake ShopOil Change Service StationTire ShopTransmission Shop
The service center and parts department at Don Franklin London Ford Service Center in London, Kentucky provides expert automotive maintenance and repair for all makes and models. Our certified technicians offer oil changes, brake service, tire service, engine diagnostics, transmission repair, and more. We use genuine Ford parts and back our work with a commitment to quality. Conveniently located in London, we serve drivers throughout London and surrounding areas including Laurel County and southeastern Kentucky communities. The service center and parts department are part of the Don Franklin Automotive Group.
Location
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
Saturday8:00 AM - 1:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.