Zips Car Wash

Reviews

• SS

  Steven Speaks

  Jun 19, 2026
  5.0
  Great value if like to keep your ride clean
• CM

  Chels Morgan

  Jun 15, 2026
  1.0
  Car didn’t look clean once I exited. Vaccums also were horrible. Grey Lag location. Paid for the most expensive wash & regret it so much. 30$ down the drain.
• SC

  Sharon Chaney

  Jun 6, 2026
  5.0
  The manager was awesome and made me smile. Said that I don’t remember his name!!
• RL

  Roxanne Laks

  May 31, 2026
  2.0
  Used this location twice, dirt left on vehicle and either non operational or hardly functioning vacuums. Waste of money overall. The employees seem very upbeat and are happy to help which is why I’m giving them two stars.
• JM

  J Mar

  May 2, 2026
  1.0
  Same story over and over. I had damage to my vehicle when it was shoved into the vehicle in front of me. My hands were off the wheel, foot off the brake, and in neutral as required. Yet, somehow the 3 car gap between me and the truck in front of me managed to close until we made contact. It would appear the truck was stopped by the wheel shine device coming in too soon and blocking the wheels. Claim was filed immediately with management with communication that we should hear back from their claims department in 24-48 hours. Two weeks later they still had not contacted me, so I contacted them. They still had not looked into the matter. Three days later I received an email saying it was not related to any mechanical problems of their equipment or their employees. I quickly called to dispute and was informed that it will be escalated to “level 2 claims”. I interpreted that as “our default answer is to pass the blame in hopes that you’ll go away”. I was told 24-48 hours, again, and again that timeline has came and went. I’ve called three more times and waited the requested 24 hours each time. My patience is gone and am now resolved to continue with the next steps. My next call is to the BBB as well as negative reviews on as many social platforms as possible. If this resonates with one person and stops them from having to deal with this nonsense, then it is worth the effort. Hopefully, Zips will do the right thing and speed things along but all research into this company says otherwise. Bankrupt for a reason. Point driven home in their response below…

Frequently Asked Questions About Zips Car Wash