Southside Auto Repair

Reviews

• LH

  leah hower

  1 day ago
  5.0
  I recently had new tires and brakes installed at a different shop. I had dash lights related to my parking brake popping up on and off. I called Southside for a second opinion after the first place "checked things" and gave me an "all good" report and the light was still coming on. They got me in quick, explained the diagnosis process, and possible solutions before even seeing the vehicle. Rich and Chris were fantastic to work with and made a car repair situation easy and painless! Thanks guys for getting me back on the road quickly!
• GL

  Gray Lee

  Jul 2, 2026
  1.0
  DO NOT COME HERE!!! They are nice and all but they HORRIBLY OVERCHARGED ME. I spent 3k for a repair and then it immediately broke the next week. They wanted to charge me another 4k??
• EE

  Eazy customs By Eric

  Jun 15, 2026
  1.0
  Okay the first time they charged me over 2k and I paid my car still wasn't running correct I didn't even take it home. These guys are really good for trying to trick you the second time charged me 200 got halfway home and the car stopped. Took it back a third time and charged me another 170 Dollars just for my car to start smoking I had to take my dashboard off and replace the wiring harness. I really got taken advantage of never again I do not trust mechanics anymore. They never owned up to their screw up I thought these guy's were good egg on my face.
• LT

  Luke Tucker

  Jun 11, 2026
  3.0
  185 for very thourogh inspection so you get what you pay for, However they said “like 3500 for new rack n pinion” meineke got me for 1400 so just definitly cross reference before commiting
• CA

  Chris Applegate

  Jun 10, 2026
  1.0
  A little frustrating. When I called, they knew I'd broken down out of town, and also that AAA was towing me, with the option of just having it taken home, but they assured me that they'd get right after it, though they could make no promises given that they didn't know what was wrong with it. However, once towed to their shop, they made very little effort to get it done and acted like we'd never had the conversation before having it towed. And then, they refused to fix anything if they didn't fix every little thing wrong with a 20 year old car. They charged me $100 for their 83 point inspection of turn signals and filters and rotating air in the tires etc, none of which was authorized. And, of course, they very politely held my car and keys hostage. I'm giving two stars, because they were very polite the entire time they were extorting me. In the end, it took a $20 pulley and $30 serpentine belt, both in stock at the local parts house. Response: I was only charged half of an "inspection" that I did not authorize. My 20 year old car had some oil seeping from the valve cover and some coolant seeping from a weep hole engineered there for that very purpose. They didn't even try to fix the pulley I brought it in for. They stood at the counter talking to each other. I even offered to help them find parts, in hopes of speeding them up. And now they say that they understood, but that's not what they said that day. I talked to them on the phone, and when I pressed, they acted surprised and said, "Today? Oh boy, not today...." And that was before they even pulled the car in to check the blinker fluid and exhaust bearings. Reply sounds good though. The dishonesty costs them that star I gifted them.

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