Platinum Auto Group is an independent service center for Land Rover and Jaguar owners in La Grange, Kentucky. We've worked on these vehicles for over 20 years, and they're all we do. From routine maintenance to the complicated stuff, you get dealer-level know-how without the dealer price or the runaround. We know these cars inside and out, and we treat the people who drive them like neighbors, not invoices. Honest work, straight answers, fair pricing. Whether you drive a Range Rover, Defender, Discovery, or a Jaguar, we'd be glad to help you keep it running right.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.