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Business Details
About
Small Engine Repair ServiceAuto Parts StoreAuto Repair ShopEngine Rebuilding ServiceIndustrial Equipment SupplierTransmission ShopTruck Accessories StoreTruck Parts SupplierTruck Repair Shop
Western Branch Diesel is your trusted partner for diesel engines, power systems, and driveline solutions. As an authorized distributor and service provider for Detroit Diesel, mtu, Volvo Penta, and Allison Transmissions, we deliver unmatched expertise and reliability.
With our headquarters in Portsmouth, Virginia, and 10 strategically located branches across Virginia, West Virginia, Ohio, Kentucky, North Carolina, and South Carolina, we provide convenient access to parts, service, and support wherever you need us.
Whether you’re looking for engine maintenance, transmission service, or genuine OEM parts, our factory-trained technicians and extensive inventory ensure your equipment runs at peak performance.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.